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Communications – Key Messages

Communications – Key Messages. Award-winning health and human services organization Serving the Houston community for 105 years Provide counseling, education and support services Served more than 54,000 clients last year

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Communications – Key Messages

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  1. Communications – Key Messages • Award-winning health and human services organization • Serving the Houston community for 105 years • Provide counseling, education and support services • Served more than 54,000 clients last year • Programs include counseling, parenting and family life skills classes, marriage education, case management, family reintegration and substance abuse prevention services • Nationally accredited

  2. Communications & Development Contacts • Publication design, newsletter, photo opportunities / story ideas, website – Greg Rutzen x7860 • Media relations, staff events, volunteers – Allison White x7877 • Fundraisers – Margie Mendoza x7868 • Grant opportunities – Liz Shaver x7869 • Program development, Ways to Work, Family Services Galveston potential merger – Josh Reynolds x7872

  3. Program Contacts Case Management – Patrick Richoux x7778 Clinical Services – Arlene Fisher x7704 Community Services – Paz Guerra x7710 • Services in the Schools – Alfredo Tijerina x7725 Coordinator of Administration – Francisco Rivera x7702 • Parent Resource Services – Paz Guerra x7710 • Family Reintegration – Connie Clancy x7750 Marriage Education – Tim Louis x7854

  4. Health & Safety Contacts • Incident / Injury Report, Infection Control – Tim Louis x7854 • Inclement Weather • Tim Louis 713-802-7854 or x7854 for recorded message • Contact your supervisor if you are unable to get to the office

  5. Technology – External Access • dataTRAQ fsgh.datatraq.net 216.201.171.5 • E-mail (OWA) owa.familyservices.org 216.201.171.4/exchange • Voice Mail 713.861.4849, press # extension, pass code

  6. Technology – Standard Messages • E-mail Signature Use 10 pt. Arial Font in blue italics Your Name Keith Rea Title VP - Operations Family Services of Greater Houston Family Services of Greater Houston Your Phone Number 713-867-7777 Your e-mail address krea@familyservices.org http://www.familyservices.org http://www.familyservices.org • Out of Office Assistant I am out of the office and will return ADD DATE. If you need immediate assistance contact ADD NAME & EXT. Thanks!

  7. Technology – Standard Messages • Voice Mail – In Office You have reached YOUR NAME, YOUR TITLE at Family Services of Greater Houston.  To bypass this greeting and leave a message, please press **. I am not able to take your phone call at this time. Please leave your name, number and a message and I will return your call as soon as possible.  Thank you! • Voice Mail – Out of Office You have reached YOUR NAME, YOUR TITLE at Family Services of Greater Houston. I am out of the office and will return ADD DATE and will return your call at this time. If you need immediate assistance contact ADD NAME & EXT. Thanks!

  8. Technology Contacts • Help Desk – Tom Straughan x7743 • dataTRAQ Error Messages – e-mail Keith x7777 • All Help Desk / dataTRAQ issues – e-mail Tom Straughan and cc: Keith Rea

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