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V 2012.13

V 2012.13. Agenda. Week ‘ 1’ Meeting Review New Business Fundraising/Community Service ‘Job’ Opportunity Resources List sign-up Week 2 Topic: Intro to Computer Repair. Week 1 Meeting Review. Intro to CPUs What did you think? Did you answer the poll question? Weekly poll

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V 2012.13

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  1. V2012.13

  2. Agenda • Week ‘1’Meeting Review • New Business • Fundraising/Community Service • ‘Job’ Opportunity • Resources • List sign-up • Week 2 Topic: • Intro to Computer Repair

  3. Week 1 Meeting Review • Intro to CPUs • What did you think? • Did you answer the poll question? • Weekly poll • Any follow-up questions? • How CPUs are made: • Click here • Slides • http://ahstechcrew.org/content/

  4. New Business • Sub-groups • Graphics • Web Design • App Development • Other? • Email me with interest! • A word on participation …

  5. New Business • Fundraising : Why do we need funds? • To Build a system ~$700-$900 • Senior Banners • Community • Helping Seniors w/ Computer Problems • Job Opportunity • Run scorer’s table at home basketball games • Create graphics • Some audio/music • $10/per game

  6. Future Meeting Preview GAMING OPERATING SYSTEM NETWORK PERIPHERALS STORAGE CLOUD I/O DATA & DATABASES CPU NETWORK GRAPHICS GRAPHICS APP DEVELOPMENT VIRTUAL MEMORY LANGUAGES

  7. Future Meeting Preview • Included in each topic: • Guest Speaker* • Brief History • Definition • Technical Overview • Trends • Classroom/Online Challenges • Hands on (when practical) • Additional Content/Links • Project** NETWORK STORAGE I/O CPU GRAPHICS MEMORY *Not for every topic **Based on interest

  8. Tech Crew Resources • AHS Tech Crew • On the web: http://ahstechcrew.org • Follow us on Twitter: #AHSTechCrew • Facebook: http://facebook.com/AHSTechCrew • Subscribe to Mailing list: http://ahstechcrew.org/lists • Twitter • If you have consent, consider an account • NOT a requirement! • T-Shirts • Limited sizes/colors

  9. List Sign-Up

  10. Intro to Computer Repair • Common Steps • Basic Workflow • Tools/Utilities • Resources • Next Steps

  11. Intro to Computer Repair • Where should I start? • 9 Common Steps: • Identify the problem • Question the user and identify any user changes to computer and perform backups before making changes • Establish a theory of probable cause (question the obvious) • Test the theory to determine cause

  12. Intro to Computer Repair • Common Steps (cont): • Once theory is confirmed, determine next steps to resolve problem • If theory is not confirmed, re-establish new theory or escalate • Establish a plan of action to resolve the problem and implement the solution • Verify full system functionality and if applicable implement preventative measures • Document findings, actions and outcomes

  13. Basic Workflow

  14. Tools/Utilities

  15. Intro to Computer Repair • Recommended Tools • PC Toolkit (~$20) • Multimeter (~$20) • Magnifying Glass w/light (~$8)

  16. Intro to Computer Repair • Recommended Tools (cont.) • Utilities • Boot CD/DVD • USB Drive • External Drive/Backup • Anti-Virus/Malware

  17. Resources

  18. Resources • Online Resources • Manufacturer’s Site • Forums • Blogs • Books • But … it’s all about Experience

  19. Next Steps? • CompTIA A+ • Credential provides foundation-level knowledge and skills necessary for a career in PC repair and support • More efficient troubleshooting • Improved career advancement • More insightful problem solving

  20. Are you ready?

  21. Intro to Computer Repair • Real Scenario • Today, I’m your customer! • Break into groups: • What’s your plan? • 10 minutes • Where would you start? • What questions would you ask?

  22. Questions/Comments? Scott Seighman scotts@ahstechcrew.org

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