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Lauren O’Donnell, Director Division of Gas – Environment & Engineering Office of Energy Projects

2009 Federal Agency Update Las Vegas, Nevada. Landowner Relations: Do You Hear What I Hear?. Lauren O’Donnell, Director Division of Gas – Environment & Engineering Office of Energy Projects Federal Energy Regulatory Commission. Infrastructure Boom Pipeline Approvals 2000-2008. Source:

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Lauren O’Donnell, Director Division of Gas – Environment & Engineering Office of Energy Projects

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  1. 2009 Federal Agency Update Las Vegas, Nevada Landowner Relations: Do You Hear What I Hear? Lauren O’Donnell, Director Division of Gas – Environment & Engineering Office of Energy Projects Federal Energy Regulatory Commission

  2. Infrastructure BoomPipeline Approvals 2000-2008 Source: FERC

  3. Complaints on the Rise • Increase in calls to FERC’s Office of External Affairs and Office of Enforcement • Increase in letters and calls to FERC PM’s/Management • Significant increase in Congressional interest

  4. What is the Catalyst for the Complaints???

  5. From the Landowners’ Perspective…

  6. Right–of-Way Acquisition What Landowners see and hear: • Threat of Eminent Domain • Use of state-granted eminent domain • “It’s a Done Deal” • It’s an issue of trust • “FERC won’t let us move the pipe” • Trespass • Damage to property from surveyors

  7. Land Agents—The Face of the Project Presentation Can Either Build or Hurt the Reputation of the Company • Know the Company’s Philosophy and Purpose • Know project details • Explain the Process and “next steps” (e.g. surveys, compensation, construction, and eminent domain • Know the FERC Process

  8. Land Agents—Continuous Learning • Ensure Proper Training • Attend FERC Training seminars • IRWA sessions

  9. Overall Industry Issues • Right-of-way acquisition concurrent with FERC review process • Availability of workforce • Procurement of pipe and compressors • Tension between market forces and pre-filing process • Amplified Media and Stakeholder Savvy

  10. Making Strides Forward • INGAA’s Commitment to Landowners • Eight steps to build and maintain strong positive relations with landowners • Industry is strengthening land agent training • Outreach Coordinator’s positions are being created *** Good Idea*** • Overall Industry Outreach improvement • Newsletters and updates of project status • Working with FERC

  11. Industry—Continued Focus Needed • Don’t sit in silence • Industry needs to respond to complaints • Communicate your side of the story • Protect your Image • How should you respond • Catalog your stakeholders interactions

  12. FERC Outreach Efforts • Continue to improve our Outreach Program • Address elected official’s earlier in the process • Continue to consult with and educate federal, state, and local agencies • Refine ways to connect with affected stakeholders

  13. Contact Information Lauren H. O’Donnell, Director Div. of Gas – Environment & Engineering 202-502-8325 lauren.odonnell@ferc.gov

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