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Influences on Employee Behavior Jayendra Rimal

Influences on Employee Behavior Jayendra Rimal. Introduction. Employee behaviour is dependant on promotion of individual development and meeting organizational goals. HRD programs help improve organizational performance through activities aimed at changing employee behavior.

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Influences on Employee Behavior Jayendra Rimal

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  1. Influences on Employee BehaviorJayendra Rimal

  2. Introduction • Employee behaviour is dependant on promotion of individual development and meeting organizational goals. • HRD programs help improve organizational performance through activities aimed at changing employee behavior. • HRD has had a strong focus on employee behaviour. • What are the major factors influencing employee behaviour?

  3. Categories of Employee Behaviour • External Influences: (a) External environment (outside the organization) (b) Work environment (inside the organization) • Internal Influences: (a) Within the employee including motivation, attitudes, KASOCs (knowledge, abilities, skills and other characteristics) etc These two forces interact to produce a given behaviour that has direct relationship to the personal and organizational outcomes

  4. External Influences on Employee Behavior Factors in the External Environment: • State of the economy (inflation; unemployment etc.) • Govt. laws and regulations • What competitors are doing • Labour unions • Global and technological issues • In general STEP-L (Social, technological, economic. political and legal issues) • Special mention – downsizingand mergers & acquisitions

  5. External Influences on Employee Behavior, contd… Factors in the Work Environment: • Outcomes: Personal and organizational • Supervision & leadership: Self-fulfilling prophecy • The organization: Reward; org culture; job design • Coworkers: Norms; group dynamics; teamwork; trust

  6. Internal Influences on Employee Behavior 1. Motivation – The psychological process that causes the arousal, direction and persistence of voluntary action that are goal directed. It is a fundamental internal influence on employee behaviour. Some theories: a. Need based – Underlying needs like need for safety or power drive motivation (Maslow’s Need; Alderfer’s ERG; Herzberg’s theories) b. Cognitive Process – A process controlled by conscious thoughts, beliefs and judgments (Expectancy; Goal- setting; Social learning; Equity theories) c. Non-cognitive – An interaction between behaviour and external events without appealing to internal thoughts or needs (Reinforcement theory)

  7. Other Internal Influences on Employee Behavior 2. Attitudes Represents a persons general feeling of favorableness or unfaborableness towards some stimulus object. e.g. person, place, event or idea 3. Knowledge, skills, abilities & other characteristics • Knowledge is an understanding of factors or principles related to a particular subject (cognitive) • Skills are similar to abilities but combine abilities with capabilities developed as a result of training or experience (psychomotor) • Abilities are long lasting general capacities related to the performance of a set of tasks and generally develop over time through interaction of heredity and experience (cognitive)

  8. Thank you !

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