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Mass Care Observations/Lessons Learned from Hurricane Sandy

Mass Care Observations/Lessons Learned from Hurricane Sandy. Where to start?. Sheltering Feeding Bulk Distribution Safe and Well Hinderances to Service Delivery Good things! Next Steps. Sheltering. FNSS Facility selection Services Equipment PAS Dietary needs

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Mass Care Observations/Lessons Learned from Hurricane Sandy

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  1. Mass Care Observations/Lessons Learned from Hurricane Sandy

  2. Where to start? As of 1/4/13

  3. Sheltering • Feeding • Bulk Distribution • Safe and Well • Hinderances to Service Delivery • Good things! • Next Steps

  4. Sheltering • FNSS • Facility selection • Services • Equipment • PAS • Dietary needs • Subject matter experts

  5. Sheltering cont. • Preparation • Facility selection for clients and staff • Materials & Staff • Shelter agreements • Staff Shelters • Management & staffing • Volume • Location • 3-way ownership

  6. Sheltering more • Hot issues • Sex offenders • Unaccompanied minors • Communal showers • NSS • Reporting • Age demographics • Capacity • Mapping

  7. Sheltering still • Shelter support • Shelter Teams • Direct Deployment • Shelter Assessment Teams • Independent shelters • Expectations • Population numbers • Support

  8. Feeding • Kitchens • Management • Locations • Support/setup

  9. Feeding cont. • Mobile Feeding Partners (IKD)

  10. Bulk Distribution Issues • Political factors and ARC planning • Reporting • Tracking standards • Item push • In-Kind Donations

  11. Safe and Well • Staffing • Promotion

  12. Hinderances to Service Delivery • Supply chain • Staff Lodging • Expectations of partners, public, government,…

  13. Hinderances cont. • Common Operating Picture • Communication • Reporting

  14. Sandy - Good things! • Non-traditional long term feeding program – funded 3 food banks in New York • Troubleshooting • Partnering • Shelter Assessment Teams • NJ Sandy Neighborhood • Pets • Mentoring/coaching pilot program

  15. Next Steps Chapters • Shelter selection – staff and clients • Capacity building – guidance, training, mentoring • Procurement • Prepare for arriving staff • Whole community planning • Partner expectations

  16. Next Steps MC NHQ: • After action calls with all Sandy MC Staff • Compile all recommendations and prioritize tasks • Project teams incorporating field leaders For comments or questions regarding this presentation please contact Glenn Lockwood at Glenn.Lockwood@Redcross.org

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