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M 2.08

M 2.08. Acquire Product Knowledge. Answering Questions. Learn the product Anticipate questions Ask an experienced employee. Feature/Benefit Chart. Provides quick reference about the product. What’s In It For Me?. Manufacturer Information. How the product is made How to use the product.

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M 2.08

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  1. M 2.08 Acquire Product Knowledge

  2. Answering Questions • Learn the product • Anticipate questions • Ask an experienced employee

  3. Feature/Benefit Chart • Provides quick reference about the product What’s In It For Me?

  4. Manufacturer Information • How the product is made • How to use the product

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