1 / 14

Port Vancouver

Port Vancouver. PORTVIEW: Creating Business Intelligence for the Port of Vancouver International Maritime Statistics Forum Vancouver, BC May 19, 2004. Introduction to POV. PORT OF VANCOUVER: 66.7M tonnes of cargo in 2003 76% Bulk Cargo 19% Containerized (1.5M TEUs)

mburkett
Download Presentation

Port Vancouver

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Port Vancouver PORTVIEW: Creating Business Intelligence for the Port of Vancouver International Maritime Statistics Forum Vancouver, BC May 19, 2004

  2. Introduction to POV • PORT OF VANCOUVER: • 66.7M tonnes of cargo in 2003 • 76% Bulk Cargo • 19% Containerized (1.5M TEUs) • $29B worth of cargo per year • 62% of exports destined for Asia • 2640 vessel arrivals in 2003 • 307 cruise sailings in 2003

  3. POV Statistics • POV STATISTICS DEPARTMENT: • Measures and reports on cargo movement inbound and outbound, including bulk, break bulk, containerized and cruise passengers • Serves internal and external customers • Responsibilities include: • Regular cargo reporting (daily, monthly, quarterly, annual) • Ad hoc cargo reporting • Data processing and validation • System development

  4. Statistics KPIs • Key Performance Indicators: • Timeliness • Quality/Accuracy • Speed • Customer Satisfaction • Employee Satisfaction • System/Process Improvements

  5. Portview Overview • Portview: proprietary software tool built by POV to store, process and maintain cargo movement data and related information. • Used by Statistics, Harbour Operations, Accounting, Trade Development • Completed in 1994 • Created originally as a Vessel Traffic Management System, added value to meet POV-specific business requirements

  6. Portview Growth • Major feature/function additions: • Dangerous Goods System • Customized Reporting Tools • Vessel Tracking (Coast Guard) • Cruise Scheduling Application • Port Map (including drill down)

  7. Portview Demo • Take a look at Portview…

  8. Portview Process • Process : • Data acquisition • Data processing • Validation • Reporting • Billing

  9. Portview & EDIHistory 1995: Fax B/Ls VAN (2 Carriers) Mindset Change (Flexibility in our systems) EDI Parser Commodity Rollup 2003: Keyword Search Tool 2004: (80% Import, 40% Export) 2005: Bulk/Break Bulk 2006: (100% Import & Export)

  10. Portview & EDI • Data transmitted from shipping lines to POV through Value-Added Network • Validation Process • Still requires human intervention • EDI Parser and System Development • Solution to data quality challenges • Impact on results • 2% error tolerance – usually within .5% • 15% corrections required, down from 60% in 2003 • 2003 year-end statistics 20 days early

  11. Key Challenges • Growth of business • 1M TEUs 1999 to 1.5M TEUs 2003 • Change management • External events • Regulatory changes (CBSA), 9/11, ISPS • Integration with business systems • Serving disparate customer needs • Ie. commodity categorization • Influence with data providers

  12. Key Successes • Data accuracy/cleanliness • Data volume and depth • A number of external agencies request our data in favour of other sources • Compare to other ports • Leader in Canada and North America • EDI data processing (parser) • Cross-trained staff

  13. 2-Year Plan • Shift to electronic data (CBSA) • Reduced manual efforts • Strategic vision: • Business intelligence • Public Information • Corporate service provider

  14. Thank you! Stephanie Hayes Supervisor, Statistics & Quality Management stephanie.hayes@portvancouver.com Doug Mills Shore Operations Coordinator doug.mills@portvancouver.com Port of Vancouver www.portvancouver.com

More Related