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Managed IT Support

Managed IT Support

melvinlouis
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Managed IT Support

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  1. Managed IT Support Based in Kampala-Uganda, we provide managed IT support services to businesses across the country Every business, small or large, needs Business IT Services to stay afloat. Computer crashes, hard drive failures, malware infections, cyber-attacks, and other technical issues can occur at any time. Without the right IT resources, your business could be left in the lurch. In response to this critical need, Navantis Systems provides expert IT management and small business IT Support Services to help ensure your business runs smoothly. We deliver a complete IT outsourcing solution, providing your business with the technical expertise and know how to support

  2. your day to day business needs, without the overhead that comes with an in-house technical support person or team. We understand our managed IT support service is only as good as our staff. Which is why we invest in our staff training and development to provide proactive 24/7 IT support, 365 days of the year. Our highly efficient managed IT support service covers everything from hardware software, mobile devices, peripherals and other related services. Our Managed IT Support services include: •Primary and Backup TechnicianWe provide a dedicated primary and secondary technical engineers for familiarity and continuity to ensure knowledge of systems, people and IT environment. •Routine Site VisitsWe carry out routine site visits to conduct a series of proactive maintenance checks, systems reporting and resolve any support issues users may have. •IT Strategic RoadmapWe provide strategic advice on short-term and long-term IT plans using IT roadmap technique. •Advance Endpoint MonitoringReal-time endpoint monitoring for servers and network devices to detect performance issues and outages. •Account ManagementWe do conduct Regular account management meetings to report on helpdesk statistics, review our service and understand any potential service improvements.

  3. •IT Supply and ProcurementSourcing and supplying market leading hardware and software solutions at competitive rates. •Third party managementManagement of third party IT issues with application and service providers, including the management of third party support cases on behalf of the client. Contact Us today to request a free Quote Source - https://www.navantis.co.ug/services/managed-it- support/

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