1 / 1

Background

A Randomized Controlled Trial of SMS text messages as appointment reminders in the Pediatric Dental Setting Nelson TM*¹, Berg JH¹, Bell JF², Leggott PJ¹, Seminario AL¹ ¹Department of Pediatric Dentistry; ²Department of Health Services, University of Washington, Seattle, WA. Methods. Results.

merrill
Download Presentation

Background

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. A Randomized Controlled Trial of SMS text messages as appointment reminders in the Pediatric Dental Setting Nelson TM*¹, Berg JH¹, Bell JF², Leggott PJ¹, Seminario AL¹ ¹Department of Pediatric Dentistry; ²Department of Health Services, University of Washington, Seattle, WA Methods Results Background • No Show s affect Patients and Healthcare • Non-Attendees have higher morbidity • Non-Attendance increases healthcare cost • No-Show as a major reason for not seeing Medicaid patients • Text Messaging as a Predominant Method of Communication • 3.1 billion texts were sent in the US (2008), surpassing the number of calls • Individuals of low SES more likely to have cell phones only • Younger individuals (parents of young children) text more • Text messages are much more cost effective than voice reminders • The main goal of this is study was to determine the effectiveness of SMS text as a method of appointment reminder in The University of Washington (UW) Pediatric Dental Clinic Study Population: Caregiver/Child pairs (N=318) of the UW Pediatric Dental Clinic were randomly allocated to Voice Reminder (control group) or text message (intervention group) Procedure: Patients assigned to the SMS Text reminder group received a computer generated text message on their cell phone 48 hours prior to their appointment Data Analysis: Chi2 tests to compare the distribution of the study variables by appointment reminder type and by appointment status. Logistic regression to model appointment status as a function of reminder type and the study variables Critical value for all tests was established at 5% (α=0.05) Results Study population demographics by randomization group SMS Text Message Reminder Patients Were More Likely to No Show to Their Appointments: OR Adjusted for Caregiver Age = 2.12 Methods Study Design: Randomized controlled Trial Survey Administered N= 543 Conclusion Assessing for Eligibility • Excluded: • Did not meet eligibility criteria • Declined to participate • Text messages are not likely to be a good standard reminder in university-based Pediatric Dentistry clinics • In this study more participants would prefer a voice message reminder than a text message reminder • Future studies should investigate text in alternative settings, with self-selected patients, and as an adjunct reminder Enrollment N= 318 Random Allocation Mobile Phone Voice Reminder (N= 158) 48 hrs prior to apt SMS Text Reminder (N= 160) 48 hrs prior to apt Show/ No Show Show/ No Show Contact Information: Travis Nelson tmnelson@uw.edu

More Related