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Passenger issues session Chair :

Passenger issues session Chair : Ugo Dell’Arciprete Consultant , Telematics Applications for Railways Participants : Thomas Drexler Director of Rail, Amadeus Chris Querée Chairman of Technical Group of UIC Passenger Forum

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Passenger issues session Chair :

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  1. Passengerissuessession Chair: Ugo Dell’Arciprete Consultant, TelematicsApplicationsforRailways Participants: Thomas DrexlerDirectorof Rail, Amadeus Chris Querée Chairman of Technical Group of UIC Passenger Forum Rian van der Borgt Board member at European Passengers' Federation

  2. From brick to click : a nice slogan for the customers’ shift from physical travel agency to internet when buying travel. Is the travel agent an endangered species, worth the WWF protection?

  3. From brick to click : a nice slogan for the customers’ shift from physical travel agency to internet when buying travel. Is the travel agent an endangered species, worth the WWF protection?

  4. All IATA member airlines abandoned paper tickets since 2008 and only use now e-tickets. Will rail ever do so? If yes, in how many years?

  5. All IATA member airlines abandoned paper tickets since 2008 and only use now e-tickets. Will rail ever do so? If yes, in how many years?

  6. A mysterious object appears from time to time in the EU laws : the CIRSRT (Computerised Information and Reservation System for Rail Transport). How do you imagine it?

  7. A mysterious object appears from time to time in the EU laws : the CIRSRT (Computerised Information and Reservation System for Rail Transport). How do you imagine it? CIRSRT

  8. Thanks for your attention !

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