1 / 9

Virtualyty Events Use Case

Intro

mjkozub
Download Presentation

Virtualyty Events Use Case

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Getting prospect and consumer engagement right. Overview: Event Marketing & Attendee Exeprience Use Case

  2. Company Overview Who we are Virtualyty is a UK based web software company whose management team has extensive experience in CRM, database marketing and building best-of-breed software

  3. Company Overview What we do Virtualyty offers a web based customer service and sales conversion platform that integrates chat, email, virtual agents, user forums, FAQ's, VOIP and avatars. Through the Virtualyty web-based platform, customer service reps are prompted by  Virtualyty's virtual agent supported by a knowledgebase. During peak times the virtual agent will respond directly to customers, dramatically reducing response times. Communications can be prioritized so the virtual agent will automatically handle certain transactions, leaving live operators to focus on the most rewarding dialogues. The Virtualyty platform will increase operator efficiency, produce consistent communications, help balance peaks and troughs of activity and reduce operator training requirements. 

  4. Company Overview What We Do: Event Attendee Self Service Suite Illustrated Virtualyty Event Customer

  5. Event Use Case Scenarios Pre-Event 1 Concierge on Website 2 Lead Generation & Nurturing 3 Prospects and/or Committed Attendees Social Media-based Event-Support Use Case Scenarios

  6. Event Use Case Scenarios Onsite Attendees Onsite Concierge

  7. Customer Interface.

  8. Operator Interface

  9. Contacts USA Mike Kozubmike.kozub@virtualyty.com UK James Carling james.carling@virtualyty.com Learn More

More Related