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SAP CRM Online Training

Learn the benefits customer relationship management with SAP CRM module. Recognize the needs, requirements on real-time basis with SAP CRM. Get acquainted with business partners, customers, marketing, sales in order to make the operations easy and smooth.

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SAP CRM Online Training

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  1. SAP CRM Let’s Get Started!

  2. What is SAP CRM? SAP CRM is a unified Customer Relationship Management software that is used by the majority of organizations around the globe. This helps in managing the customer’s data and understanding their needs and requirements to the fullest. Moreover, this helps in increasing the business graph as well.

  3. Objectives of SAP CRM • Defining hierarchies and assign attributes to the employees accordingly • Illustrating the lead management • Enhancing the CRM Analytics • Implementing the Marketing skills in engaging Customers • Maintaining faith of the customer with the services provided by the organization • Helps in Territory Management

  4. Whom the SAP CRM Training is Ideal for? SAP CRM Training program is ideal for: • Relationship managers • CRM executives • Professionals dealing with business partners or are part of a marketing campaign • CRM heads • Loyalty managers • Individuals dealing with business partners or are part of a marketing campaign

  5. Benefits of SAP CRM Training • It helps in defining the Organizational Model (OM)  and understanding its concepts • Helps to understand the ERP, SAP, and CRM • Implementation of the application in organizing and synchronizing various operations that covers customers, marketing , business partners, sales, and operations • Enhance the importance of customer satisfaction in the growth of the organization in a better way • Maintaining the service cycle as well as the Customer Interaction center (CIC)

  6. Prerequisites for SAP CRM Training There are no specific prerequisites required for this course. The aspirants having strong interest in CRM domain can undergo this SAP Customer Relationship Management (CRM - Functional) Training.

  7. Thank You!

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