Ollie's

1. Ollie's Welcome to Breakfast & After School Club

3. Registered Provider Ollie’s Trust is a registered provider with OFSTED, (registration number 309872), a registered charity, (registration 1147784), and a member of the Pre-school Learning Alliance. (registration 104284.) We offer breakfast and after school care for children within our community, especially children at Goosnargh Oliverson’s C of E Primary School. Our opening times are 7.45am to 6.00pm. We close for all Bank holidays, school holidays and Inset days in line with Goosnargh Oliverson’s CE Primary School, Please see the form ‘Holiday Dates’ for the coming years closures within your pack. Sessions Sessions for these clubs can be booked on an annual booking form if the sessions required for your child will be the same throughout the year, obviously these can be amended if circumstances change within the year. If this is not the case and the days in which you will need our service differ from term to term, then a termly booking form can be used. On this type of booking form you can tick the exact days you will require. Every term you will be required to fill out a new booking form for the coming term and ensure this is given to Ollie’s within the last week of the current term as staff need to be in place as ratios must be adhered to at all times. If you don’t need the full breakfast club we also offer a before school service in which you can bring your child at 8.30am, this is without a breakfast. Prices

4. Casual sessions for breakfast and afterschool club can also be booked as and when needed if places are available. These must be paid for either prior to the booked session or on the day. Failure to do so will receive a 20% surcharge on top of the overall amount. We offer a 5% reduction if you book your child in full time, Monday to Friday in both sessions. We also offer a 5% discount for every additional sibling attending the same session. Admissions & Intakes The registration form must be completed giving as much Information regarding your child and the cultural environment in which they are a member. This ensures we fully understand your religious and ethnic values and continue to uphold your believes through our learning and understand of a wide range of cultures, teaching children to respect and understand others. The form asks for any medical history about your child as we partake in a variety of activities and if your child has any allergies or medical conditions which may be affected by certain activities it is crucial we know in advance. It asks for consent to take children out and about within our community of Goosnargh, as well as seeking emergency medical help if we are unable to contact you in time. If this does occur a member of staff would escort your child to the hospital and stay with them until your arrival. The form also asks you to provide a password in which you can give other family members or close friends who may on occasion collect your child from Ollie’s. If you have not contacted us instructing us to allow your child to go home with someone other than those you list on this sheet, we will refuse them access to your child until we have thoroughly checked with yourselves that this agreement has been arranged. Please make sure your registration form is ALWAYS up to date ! if you change address or phone no. please let us know immediately.

5. Safeguarding Children’s safety and well being is central to all the work undertaken here at Ollie’s. All staff are fully trained and regular relevant CRB checks are carried out ensuring they have the skills to enable them to respond appropriately to any situation where a child may be at risk of abuse or neglect. Ollie’s will work in partnership with parents as far as possible to protect the best interests of the child(ren). However, the safety and welfare of children will be Ollie’s paramount consideration t all times. We have a duty to protect children and will pass on any concerns to the appropriate agencies. Learning around Ollies. Children are competent learners and develop and learn in a wide variety of ways. We look, listen and carefully observe all our children, consider their needs, their interests, and their stages of development and use all this information to help plan a challenging and enjoyable experiences both indoors and outdoors. Breakfast and Afterschool club children use a rota system for the computer and the juniors are allowed to use computers within the resource area to play games or complete homework. In Breakfast club, The children choose the activities they wish, or help staff prepare for the nursery sessions by sorting name cards, getting the toys out for the outdoor play and preparing craft ideas. As most of our children attend Oliverson’s Primary School, a member of staff escorts all the children up to their relevant classrooms at 8.45am. In After school club, at the beginning of the session, the children are given the option of what resources they would like to be available that evening and what activity they would like to take part in. .

6. When the weather allows, we access the school field, trim trail and local park, sometimes taking snacks out for picnics or parachute games, footballs or treasure hunts. The children have access to the outdoor environment during most sessions We provide quiet reading areas for the children to read. The younger children enjoy listening to the older children read stories, they really build up fantastic relationships with others throughout the school, whom they can relate to whilst here and throughout their school day. Each day activities range from cookery to drama and many wonderful craft ideas as well as outdoor games and gardening. The teachers are given a list of children who are attending afterschool club each day and they will guide the children down to Ollie’s. If children attend clubs afterschool and wish to come to after school club after these clubs, written confirmation of this should be forwarded to Ollie’s prior to this so that collection of the children can be organised. Likewise if the children are not attending these clubs and usually do, please let Ollie’s know. Breakfast Club At breakfast club the children are provided with breakfast, offering a selection of healthy cereals or toast, crumpets, bagels etc. A drink of fresh juice, milk or water is also available to all children. Afterschool Club The children are given a healthy snack, such as, cheese and crackers, vegetables and dips, fruit toast, vegetable cous cous, rice cakes and a selection of fruit, We have a snack menu where the signing in and out register is together with a list of allergens for your information. many more. A drink water is always available. It should be noted that this is only a light snack and not a meal.

7. Arrivals and Departures Please park away from the school entrance near to the Grapes. And keep to the right of the school and use the path to the scout hut and then around the back of Ollie’s to our main entrance. Our emergency exit is for emergency purposes only. No one, at any time, is allowed to drive into the school grounds except for medical or emergency purposes. All parents are required to sign their child in / out and state the time on the signing in and out book situated in the entrance hall. There is a message column in the sign in / out diary where you can write if any one other than yourself is collecting your child, so all staff are aware of the situation, however please ensure you also mention this to the office staff and your password will need to be used. Please do not arrive more that 5 minutes prior to 7.45am and please collect children promptly by 6.00pm Please ALWAYS telephone us on 01772 866415 in the event of a late collection due to an emergency. Fees Invoices will be sent out the first week of each half term. All fees are due by the end of the second week of the new half term. If payment is not made by this time a 20% surcharge of your bill will be charged for late payment. If this is still outstanding a cancellation to your child’s place will take effect immediately. Please be reassured we take personal circumstances into consideration and will happily discuss payment options with you or you can just state on the remittance slip how you intend to pay. Any cancellations of Breakfast and Afterschool club must be made no later than 24 hours prior to booking or full fees will be charged. Online payments are encouraged, please see Mrs Terrins in the office for more details on this. Childcare voucher schemes -We accept all childcare voucher schemes.

8. Medication We will only administer prescribed medication, therefore if your child requires this whilst in either, breakfast or afterschool club, we require you to fill out a medical form giving the details needed. On occasional instances we can administer creams and allergy medicine, this is up to the discretion of the manage/deputy manager. Please complete our medication forms on arrival and sign them when you collect your child. Complaints procedure Stage 1: For the parent/carer to speak direct to the person involved to try and resolve the matter, or to the manager if this is not appropriate. If the complaint is regarding the manager, then speak to a member of the Trust (Details of these members @ the back of this booklet). Stage 2: If informal discussions of a complaint or problem have not produced a satisfactory resolution to the situation, parents/carers should put their complaint in detail and in writing to the Committee. Within 28 days the complaint parents/carers must be provided with an account of the findings and of any action taken as a result. The Unit must make a written record of complaints, any action taken and the outcome of any investigations, and provide a summary on request to any parent of a child for whom they provide day care and OFSTED. (Please see policy for further information) Policies All our policies are in the file situated under the signing in book as well as on our website. There is a Fees Policy and Procedure letter within this pack, please read this booklet and attaching letters carefully, and sign the home/club agreement. This confirms your understanding to this policy and our right to ensure the safety and wellbeing of your child. Staff Training Staff are fully trained within the Early Years Foundation Stage. We are constantly reviewing our knowledge and understanding of child development, nursery education and out of school care through, specific on going training. We are all qualified paediatric first aiders, and have all been trained to safeguard children.

9. The Staff at Ollie’s Hayley Cornall Keyworker & EYTS Shelley Terrins Administrator andQualified Level 3 Zoe Shepherd -AS/C Supervisor Nursery Practitioner / Keyworker Kathryn Cocks Manager Lorraine Slater Nursery Practitioner/ Keyworker Angela Turner Nursery Practitioner/ Keyworker Caroline Landless Nursery Practitioner/Keyworker Jayne Smith Nursery Practitioner/ Keyworker Laura Slater BF & AS Club assistant & Trainee Level 2 Nursery Practitioner Clare Gornall After school assistant Mrs Sophie Grayston Deputy Manager • Trustees • Helen Sant • Gail Bowskill • Hannah Leach • Lorraine Clayton

10. Ollie's From the Staff We feel that we are a friendly, caring and approachable team that is unique in providing a fun and enjoyable out of school club, giving the children time for free play under supervision and expertise. All children can have feel relaxed in a secure, warm and friendly, homelike, safe environment. Children are able to make choices in the activities in which they would like to ensure we meet the interests of all our children attending Ollie’s. We look forward to meeting you and your child/ren Please do not hesitate to contact us with any queries or concerns you may have prior to your child starting. Remember to follow us on facebook ‘Ollies Full day Care’