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Workplace Violence: Risk Factors and Prevention Strategies

Workplace Violence: Risk Factors and Prevention Strategies. Lynn Jenkins National Institute for Occupational Safety and Health Division of Safety Research. Workplace Violence—A Long History. Assaults Upon Medical Men—JAMA, 1892 First Homicide of a U.S. Law Enforcement Officer—January 1794.

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Workplace Violence: Risk Factors and Prevention Strategies

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  1. Workplace Violence: Risk Factors and Prevention Strategies Lynn Jenkins National Institute for Occupational Safety and Health Division of Safety Research

  2. Workplace Violence—A Long History • Assaults Upon Medical Men—JAMA, 1892 • First Homicide of a U.S. Law Enforcement Officer—January 1794

  3. Defining Workplace Violence • Definition: Violent acts towards persons while at work or on duty • FORMS: • Robbery-associated violence • Violence by disgruntled clients, customers, patients, families of patients, etc. • Violence by co-workers/former co-workers • Family/intimate partner violence

  4. Workplace Violence-Occupational Safety and Health Issue • Early Milestones in NIOSH efforts • 1988: NIOSH first published homicide data • 1990: Workshop of Experts • 1993: Published Alert on Homicide • 1996: Published CIB on Workplace Violence

  5. High Risk Industries • Highest rate of workplace homicide occurs in the taxicab industry, rate 60 times the average rate • Other high-risk industries include liquor stores and detective/protective services • Largest number of events occurs in grocery stores

  6. High Risk Occupations • Highest rate occurs among taxicab drivers • Other high-risk occupations include sheriffs/bailiffs, police/detectives, gas station/garage workers and security guards • Largest number of events occurs among supervisors/proprietors in sales, more than twice as many as any other category

  7. Circumstances or Perpetrator Workplace Homicides, US, 2000

  8. BJS Data on Nonfatal Workplace Assaults National Crime Victimization Survey (NCVS), 1993-1999 • Estimated 1.7 million workers experience a violent crime while working or on duty • Majority are simple assaults • 18% of all violent crime during the 7-year period

  9. Contact with public Exchange of money Delivery of passengers,goods, services Mobile workplace Working alone or in small numbers Working with unstable or volatile persons Working late night/ early morning hours Risk Factors for Workplace Violence

  10. Risk Factors for Workplace Violence • Guarding valuable property or possessions • Working in high-crime areas • Working in community-based settings

  11. Strategies for Preventing Workplace Violence • ENVIRONMENTAL • Visibility and lighting • Cash handling • Physical separation • Access/egress • Security devices • Personal protective equipment

  12. Strategies for Preventing Workplace Violence • ADMINISTRATIVE • Staffing patterns • Work practices • Policies and procedures

  13. Strategies for Preventing Workplace Violence • BEHAVIORAL • Training in nonviolent response • Training in conflict resolution • Hazard awareness training • Function and use of equipment/facilities • Adherence to security policies, plans, procedures

  14. NOONE-SIZE-FITS-ALLSTRATEGY

  15. KEY ISSUES in Workplace Violence Prevention Collaboration Evaluation

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