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Communication

Liceo Scientifico “G. Galilei” –Pescara CLASS: I A STUDENT’S NAME: DAVIDE D’ADDARIO ENGLISH TEACHER: PROF.SSA MISCIA ROBERTA. Communication. What is communication?.

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Communication

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  1. Liceo Scientifico “G. Galilei” –Pescara CLASS: I A STUDENT’S NAME: DAVIDE D’ADDARIO ENGLISH TEACHER: PROF.SSA MISCIA ROBERTA Communication

  2. What is communication? “Communication” derivesfrom “communis”, a Latin word thatmeans “in common” (i. e. somethingthat people share).

  3. What feeling is this girl showing?

  4. Hands up: despair Eyes lookingdown: anguish Frown Eyebrows: worry “I’m desperate! ”

  5. The purpose • Communication is oriented towards a target. • The message reaches the receiver (through a canal  verbal or non-verbal) • The receiver decides what to answer This process is calledFEEDBACK

  6. The poles of communication MESSAGE Communication is a “transfer” of information Sender The personwhostarts the conversation Receiver The person that receives the message Communication is a “relationship” Subject A Subject B

  7. Verbal and non-verbal communication ☺ The things we say originate verbal communication. ΘThe things we do not say make communication non verbal, this unique form of communication involves our: body, voice, emotions. Both verbal and non-verbal forms of communication are indispensable and can convey different messages.

  8. Verbal communication • Verbal communication has many purposes, but its main function is to convey a message to one or more people. • Verbal communication can be used: • - to inform, • - to persuade, • - to entertain people. In combination with non verbal forms of communication, verbal communication is the primary means to express our ideas among people.

  9. Non Verbal Communication • Non Verbal Communication (NVC) is the message expressed without words employment: face expressions, voice, emotions, actions. • NVC is mostly unconscious

  10. Types of Non Verbal communication • Body language: hands, eyes, arms, face expressions B. Clothing: the way we get dressed and the choice of colours we make C. Voice: tone, speed, volume D. Space and distance from the others E. Touch

  11. The stardard “iter” of communication The senders: want to communicate 100% They manage to communicate 70% The receivers receive 50% They understand 20% They remember 10%

  12. The canals of communication Communication researchers state that only 7% of a message is carried by words. Listeners receive the other 93% through non-verbal means. Spoken words account for no more than 30-35% of all our social interactions.

  13. Modern communication • Computers: we can use a computer to communicate in a lot of different ways: • e-mail • chat rooms • surfing the net • e-commerce • blogs • searching engines • Mobiles: you can text messages to your friends on a very small screen. You can use a kind of code to send messages.

  14. Modern communication: ADVANTAGES Enhancerelationships (directcontactwith people allover the world) Immediate communication Betterunderstandingofwhatother people are saying Increasingproductivity Directpurchageof the productsneeded Reduced stress MSG It’s a cool way tocommunicatebywriting DISADVANTAGES E-surfing: you cannot be sure who you’re talking to Some websites need your personal information (people can use this information to contact you) If commercial companies know your e-mail address, they can send you junk mail E-commerce you can’t see the real thing before you buy it E- commerce: make sure your credit card details are secret MSG  it’s not good to express complex ideas

  15. “Shhhh….!” Even “silence” speaks…

  16. VISUAL COMMUNICATION Pointsof “view”…whataboutyours? …..It’s a rope It’s a large snake It’s a tree

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