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Integrating Zoom to your ngDesk subdomain-ngdesk.com

Integrating Zoom with your organizationu2019s ngDesk applications helps the customeru2019s support agents to resolve issues and support tickets faster than ever. Empower your agent to deliver instant technical support to their most valued clients with the aid of Zoom and ngDesk applications.

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Integrating Zoom to your ngDesk subdomain-ngdesk.com

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  1. Integrating Zoom to your ngDesk subdomain Some consider that text-based support works great for many support inquiries. On the other hand, if a customer issue is very complex or heavy on technical details, written correspondence can be like giving out home works. If a solution is not clear-cut for the agents, the back and forth of a trial-and-error approach might delay the overall process of resolving an urgent issue. Additionally, there is something lost when agents are not used to their tone of voice and body language. Recent studies show that it takes more than words to convey exact feelings and intentions. Sometimes body language, in particular, plays a crucial role in how we build a successful relationship. As a result, there can be a great benefit in offering an interpersonal experience via remote support like Zoom. Some of the steps that are followed for integration of Zoom into your ngDesk subdomain are as follows: Installation: Step 1: Login to your ngDesk account as a System Admin User. Step 2: From Sidebar main menu, navigate to Company Settings > Integrations > Click on Zoom. Step 3: Click on add ngDesk to Zoom button Step 4: Just click on authorize button (Know More) Follow US

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