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Lesson 8

Lesson 8. Understanding Conflicts and Their Resolution. Next Generation Science/Common Core Standards Addressed!.

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Lesson 8

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  1. Lesson 8 Understanding Conflicts and Their Resolution

  2. Next Generation Science/Common Core Standards Addressed! • WHST.9-12.5 Develop and strengthen writing as needed by planning, revising, editing, rewriting, or trying a new approach, focusing on addressing what is most significant for a specific purpose and audience. (HS-PS1-2)

  3. Bell Work! • Define conflicts and identify some causes of conflicts. • Define conflict resolution and the skills it requires. • Describe the techniques for preventing and controlling conflicts.

  4. Conflict Conflict resolution Cultural diversity Decision-making skills Emotional support Terms

  5. Interest Approach • Identify conflicts you have been involved in. • What were the causes of the conflicts? • How were the conflicts resolved?

  6. Terms • Empathy • Gossiping • Harassment • Invasion of privacy • Jealousy • Problem-solving skills • Reconciliation • Sexual harassment

  7. Conflict • A conflict is a difference of opinion between two or more people. • Two parties are in competition with each other. • Conflicts are disruptive and destructive to a group.

  8. Causes of conflicts. • Jealousy • Gossiping • Dirty looks or stares. • Invasion of privacy • Harassment • Cultural diversity

  9. Conflict resolution • Conflict resolution is using techniques that allow people to resolve problems that arise between them. • It enables people to reconcile. • Reconciliation is the act of reestablishing friendships after a conflict.

  10. Conflict resolution involves two types of skills. • Problem-solving skills • Decision-making skills

  11. Steps in problem solving. • Identify the problem. • Evaluate the problem.

  12. Steps in problem solving. • Gather information about the problem. • Generate alternatives.

  13. Steps in problem solving. • Decide on an appropriate plan. • Select and plan a course of action. • Carry out the plan of action. • Evaluate the results.

  14. Questions that need to beasked when making decisions. • What is the decision that needs to be made? • What are the available choices or alternatives? • What consequences are associated with each of these choices or alternatives?

  15. Questions that need to beasked when making decisions. • Is the decision based on accurate information? • How successful was the decision?

  16. What techniques can be used in the prevention and control of conflicts? • When conflict is present it causes an environment to be unsettled. • People become uncomfortable. • They are not able to act in a comfortable manner or perform adequately.

  17. Techniques that may prevent or control conflicts. • Avoid roadblocks. • Control issues. • Increase tolerance.

  18. Techniques that may prevent or control conflicts. • Increase emotional support. • Allow people to talk. • Be part of the solution.

  19. Review/Summary • What are conflicts, and how are they caused? • What is conflict resolution, and what skills does it require? • What techniques can be used in the prevention and control of conflicts?

  20. The End!

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