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Welcome!

Welcome!. Robert A. Gabbay, MD, PhD Professor of Medicine, Penn State College of Medicine. Congratulations!. We’re more than halfway through our year together and have made a lot of improvement! What are some of the best changes you have made ?. Remember Our Ground Rules.

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Welcome!

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  1. Welcome! Robert A. Gabbay, MD, PhD Professor of Medicine, Penn State College of Medicine

  2. Congratulations! • We’re more than halfway through our year together and have made a lot of improvement! • What are some of the best changes you have made?

  3. Remember Our Ground Rules • Ask questions—the more the better! • Don’t re-invent the wheel! • Share freely. Steal shamelessly. • You’re becoming experts—talk to one another, go visit one another! • Your practices need your leadership and expertise.

  4. Learning Objectives for This Session and Action Period #3 • Understand and demonstrate the concepts of diffusion and spread to implement successful changes practice-wide. • Understand and demonstrate how to audit systems and processes of care to ensure sustainability of improvements. • Understand how to develop linkages with hospitals, payers, and community resources to support patient self-care and care coordination of high-risk patients, particularly during the transition from hospital to home.

  5. Let’s Get Started Any questions first?

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