Public Accountability Part 1- What does it mean to be a responsible regulator?

1. Public Accountability Part 1-What does it mean to be a responsible regulator? Jan Robinson Registrar & CEO College of Physiotherapists of Ontario

2. Objective • Push the regulatory envelope on public performance reporting 2003 CLEAR Conference

3. Chat About • public interest and accountability • current environment • performance reporting • where next? 2003 CLEAR Conference

4. If we work in the public interest, are we in public service? • Are we in positions of public trust – governors, and staff by extension? • Should we be trusted implicitly by statute to do the right thing? • Does autonomy eliminate accountability? • Are we about adding value? 2003 CLEAR Conference

5. Accountability “Accountability is an obligation on the part of an individual or group to reveal, to explain, and to justify the discharge of responsibilities whether political, constitutional, statutory or contractual.” (CCAF) 2003 CLEAR Conference

6. Accountability It’s supported by • structure • governance • values • leadership 2003 CLEAR Conference

7. Accountability Level of engagement periodic evaluation annual reporting and budget written annual report sunset review none Oversight 2003 CLEAR Conference

8. PEW Commission – USA • Health Professions Regulatory Advisory Committee – Ontario, Canada 2003 CLEAR Conference

9. Drivers • public • information • deference • nimbleness • duplication • complexity 2003 CLEAR Conference

10. Regulatory Environment • collaboration • competency frameworks • reporting models • accreditation 2003 CLEAR Conference

11. Public Performance Reporting “Formal reporting on performance to those who have a legitimate interest in knowing, understanding and assessing performance and then acting on the information.” 2003 CLEAR Conference

12. Public Performance Reporting Performance Report Leadership Leadership Performance Assessment Goal Setting Implementation Strategic Development 2003 CLEAR Conference

13. or Economy Efficiency Effective 2003 CLEAR Conference

14. or Program Operations Organization 2003 CLEAR Conference

15. Performance Reporting • is continuous • focuses on process & impact • reflects values and ethics in conduct • starts early 2003 CLEAR Conference

16. Nine Principles • focus on the few critical aspects of performance • look forward as well as back • identify key strategic risks • explain key capacity considerations • explain other factors critical to performance 2003 CLEAR Conference

17. Nine Principles (cont’d) • integrate financial and non financial information • provide comparative information • present credible information, fairly interpreted • disclose the basis on which the reporting has been prepared 2003 CLEAR Conference

18. Characteristics of Good Reporting • relevance • completeness • predictability • understandability • timeliness • comparability 2003 CLEAR Conference

19. Characteristics of Good Reporting(cont’d) • consistency • verifiability • credibility • fairness 2003 CLEAR Conference

20. Report Effectiveness • Did you get views you could use? • Did you use the views? • Did they lead to change? • Did the relationship change? 2003 CLEAR Conference

21. Confidence Continuum Stage 1 Stage 2 Stage 3 Stage 4 inferred affirmed described corroborated 2003 CLEAR Conference

22. Are you ready? • Where is your organization’s past and present thinking on evaluation? • Are you an organization that is self challenging, forward thinking and innovative? 2003 CLEAR Conference

23. What is the relationship between management and the governing body? • What is the present capacity to respond to the initiative? 2003 CLEAR Conference

24. Give serious consideration to • determine whether you are ready to take on challenge • set realistic expectations for first reporting • decide where to focus on first report • decide who should do what • proceed with purpose 2003 CLEAR Conference

25. Our future Shape it in accountability 2003 CLEAR Conference

26. Resources 2003 CLEAR Conference