Making IT Accessible: Section 508 Overview

1. Making IT Accessible: Section 508 Overview Betsy Sirk Section 508 Coordinator NASA Goddard Space Flight Center August 17, 2011

2. Agenda • What is Section 508? • Scope • Current Technical Standards • Proposed New Standards/Refresh • NASA Section 508 Accomplishments • Next Steps • Resources

3. What is Section 508? Section 508 of the Rehabilitation Act of 1973 as amended by Congress in 1998 requires that Federal employees with disabilities have access to and use of information and data, comparable to that for Federal employees without disabilities, unless it is an undue burden to do so. Section 508 also requires that disabled members of the public who are seeking information or services from a Federal agency, have access to and use of information and data comparable to that for members of the public without disabilities. Section 508 applies to Federal agencies, including the U.S. Postal Service. Contractors providing services or products to Federal agencies must provide Section 508 compliant deliverables.

4. Scope Electronic and information technology (EIT) products procured, developed, maintained, or used by a Federal agency, including products that store, process, transmit, convert, duplicate, or receive electronic information. (Examples: copiers, computers, fax machines, software, hardware, websites, telephones) Limited number of exceptions apply: EIT incidental to a contract (not part of the government deliverable) EIT deemed to be for national security EIT used in areas frequented only by service personnel for maintenance, repair or occasional monitoring (Example: telephone closets) Undue burden, defined as significant difficulty or expense, is rarely invoked. Requires approval of Center legal counsel. You are not required to fundamentally alter your requirements if a compliant solution is not available.

5. Current Technical Standards Section 508 Technical Standards published in the Federal Register in December 2000. The Federal Acquisition Regulation was amended to include the Section 508 Standards in April 2001 Enforcement of the Section 508 standards began June 2001 Standards and Technical Specifications organized by types of “products”: 1194.21 Software Applications and Operating Systems 1194.22 Web-based Information and Applications 1194.23 Telecommunications Products 1194.24 Video and Multimedia Products 1194.25 Self Contained, Closed Products 1194.26 Desktop and Portable Computers.

6. Proposed New Standards: Section 508 Refresh • United States Access Board issued an Advance Notice of Proposed Rulemaking (ANPRM) and draft text in March 2010 to update: • Standards for electronic and information technology (Section 508), • Telecommunications Act Accessibility Guidelines (Section 255) • Americans with Disabilities Act Accessibility Guidelines • Public comment period ended June 2010 • What is different in the proposed standards? • Electronic and Information Technology (EIT) replaced with Information and Communications Technology (ICT) • Organization has changed – feature based • Advisory Notes next to provisions • Reflects current technology • Definition of content – what is covered • Web Content Accessibility Guidelines (WCAG) 2.0 Harmonization

7. Proposed New Standards:Organization Chapter 1- 508; Chapter 1 – 255 (Telecommunications Act) Chapter 2 Functional Performance Criteria Chapter 3 Common Functionality Chapter 4 Platforms, Applications and Interactive Content Chapter 5 Electronic Documents Chapter 6 Synchronized Media Content and Players Chapter 7 Hardware Aspects of ICT Chapter 8 Audio Output from Hardware Chapter 9 Conversation Functionality and Controls Chapter 10 ICT Support Documentation and Services

8. Chapter 1 • “Official” communication from agency or representative of the agency to Federal employees and contains information necessary to perform job, or to members of the public necessary to conduct official business with the agency • Examples of communications to federal workforce: • Announcements about working conditions or policies • Announcements of upcoming agency events, training opportunities • Examples of communications to the public: • Technical assistance about agency regulations • Content posted on the agency website • Information about benefits or programs administered or provided by the agency

9. Chapters 2 & 3 • Chapter 2- Functional Performance Criteria • 202.2 Without Vision  • 202.3 With Limited Vision  • 202.4 Without Perception of Color  • 202.5 Without Hearing  • 202.6 With Limited Hearing  • 202.7 Without Speech  • 202.8 With Limited Manipulation  • 202.9 With Limited Reach and Strength  • 202.10 Without Physical Contact  • 202.11 Minimize Photosensitive Seizure Triggers  • Chapter 3- Common Functionality to all ICT • 301 General • 302 Closed Functionality • 303 Biometrics • 304 Preservation of Information Provided for Accessibility • 305 Color • 306 Flashing • 307 Operable Parts

10. Chapters 4 & 5 • WCAG 2.0 Harmonization • International standard for accessible web pages: http://w3.org/tr/wcag • Chapter 4 (“Web”) • Platforms, Applications, and Interactive Content • Chapter 5 (“Documents”) • Electronic documents – mostly static, read-only, non-interactive content • Examples: Word files, PDFs, PowerPoint presentations, Excel spreadsheets, simple web pages (without Flash)

11. Chapters 6 & 7 • Chapter 6: Synchronized Media Content and Players • 601 General • 602 Video or Audio Content with Interactive Elements • 603 Captions and Transcripts for Audio Content • 604 Video Description and Transcripts for Video Content • 605 Caption Processing Technology • 606 Video Description Processing Technology • 607 User Controls for Captions and Video Description • 608 Audio Track and Volume Control • Chapter 7: Hardware Aspects of ICT • 701 General • 702 Reach Ranges for Installed or Free-Standing ICT • 703 Standard Connections • 704 Text, Images of Text, and Symbols for Product Use

12. Chapters 8-10 • Chapter 8: Audio Output from Hardware • 801 General • 802 Interactive ICT Within Reach • 803 ICT Typically Held to the Ear • 804 ICT Not Typically Held to the Ear • Chapter 9: Conversation Functionality and Controls • 901 General • 902 Real-Time Text Functionality • 903 Voice Mail, Messaging, Auto-Attendant, Conferencing, and Interactive Voice Response • 904 Information about Call Status and Functions • 905 Video Communication Support • 906 Audio Clarity for Interconnected VoIP • 907 Alternate Alerting for VoIP Telephone Systems • Chapter 10: ICT Support Documentation and ICT Support Services • 1001 General • 1002 ICT Support Documentation • 1003 ICT Support Services

13. Refresh Process:What is Next? United States Access Board will: • Finish analyzing comments • Develop proposed rule and issue notice • Develop regulatory assessment • Submit to Office of Management and Budget • Publish Notice of Proposed Rule Making in the Federal Register (followed by public comment period) • Issue final rule (Refresh implemented) • For information and updates: • http://www.access-board.gov/sec508/refresh/draft-rule.htm • 508@access-board.gov • http://www.access-board.gov

14. NASA Section 508 Accomplishments • NASA Procedural Requirement (NPR 2800.2, Electronic and Information Technology Accessibility), outlining NASA roles and responsibilities for Section 508 compliance, implemented January 2011 Requirements • Procurement of EIT • Technical and Functional Criteria for Compliance with Section 508 of EIT • Special Topics (Multimedia, Lab Equipment, etc.) • Applicability and Exceptions Roles and Responsibilities • Chief Information Officer • Agency Section 508 Coordinator • Center Chief Information Officer • Center 508 Coordinators • Office of Procurement • Office of Diversity and Equal Opportunity • Office of General Counsel • Program/Project Managers • Requirements Originator/Developer

15. NASA Section 508 Accomplishments (continued) • NASA Section 508 Website enhanced • Accessibility Guides for Excel, Word, and PowerPoint documents • Best practices • http://www.nasa.gov/accessibility/nasaonly/nasaOnly_policyResources.html • Deployed a procurement tool to assist with Section 508 compliance • Accessibility Compliance for EIT (ACE) Tool v1.0 • Checklist for assessing need for compliance • Helps one determine which Section 508 Technical Standards may apply • http://www.nasa.gov/accessibility/ace • Section 508 provisions considered in the development of agency procurement initiatives, including I3P • Responded to Department of Justice Survey on the status of Section 508 implementation April 2011

16. Next Steps • Hold Agency Section 508 Coordinators Working Group Meeting August 2011 • Identify, develop, and provide Section 508 training opportunities • Develop Section 508 Implementation Plans as needed to address compliance gaps • Collaborate with Office of Diversity and Equal Opportunity to promote accessibility.

17. Resources • Current listing of NASA Section 508 Coordinators by Center: http://www.nasa.gov/accessibility/section508/sec508_coordinators.html • Other helpful sites for technical assistance: www.section508.gov (maintained by GSA) www.access-board.gov Many thanks to Tim Creagan of the United States Access Board for the content of the Refresh Slides • For NASA Employees (civil servant and contractor): email Section 508 questions to section508help@nasa.gov • Questions about this presentation: email: betsy.sirk@nasa.gov phone: 301-286-0150 THANK YOU VERY MUCH FOR ATTENDING!