ILTA CTPG2: Why Mobile Users are Going to the Cloud

1. ILTA CTPG2: Why Mobile Users are Going to the Cloud

2. Intro • Panel Members: • ILTA Members • Chad Papenfuss - Federal Trade Commission • Gray Wallington - Nexsen Pruet, LLC • Craig Bowman - Phillips Lytle LLP • Vendors • Peter James – Ricoh Legal • Allan Huber - LexisNexis • “Mobile Users” and the Cloud

3. Chad PapenfussLitigation Support ManagerFederal Trade Commission - Bureau of Consumer Protection/DPI

4. Advantages to Hosting:General • Reduced Costs • Data Control • Reduce Risk

5. Advantages to Hosting: Legal Environments and Litigation • Fast Implementation • Less IT Demands • Litigation Teams Productivity from Multiple Locations • Encourage Collaboration • Industrial Strength Search • Avoid Upfront Capital Expenses • Regular Upgrades – w/out Disruption • Pass along costs to client – maybe

6. What to look for in a Hosted Solution • Robust Infrastructure • Steadfast Security • Experience • Overall Capabilities • Ease of Use • Support • SLA

7. Saas Security • Web Security • Physical & Operational Security • SAS 70 Type II (Audit and Certification) • Backups and Data Redundancy • User Account Security • Confidentiality/NDA Commitments • 99.99% Uptime Service Guarantee

8. Gray WallingtonDirector of eDiscovery & ESI servicesNexsen Pruet, LLC

9. Case Study #1 Needs: Constraints No existing system Cost Deployment timeline IT support • Document review system • Highly accessible • Large amount of storage • Flexibility • Security

10. Solution • Cloud based environment addressed: • Accessibility • Security • Infrastructure • IT Load • Deployment timeline Next step is device deployment

11. Case Study #2 Needs: Constraints We owned the cloud • Many users • 250 offices • Document review system • Ediscovery processing system • Highly accessible • Large amount of storage • iPad access

12. Solution • Cloud • SAN Storage centralized for all offices • Storage for processing and doc review • Access • Virtual desktops • Web access to review platform • iPad app for accessing virtual desktops • Result • Attorney access to discovery from anywhere • Large scale eDiscovery processing capability to end users • Increased access to redundant storage systems for end users

13. Peter James CCMP, ECMsNational Practice Manager Ricoh Legal

14. Technology Impact on Printing 14

15. Services-Led Framework INPUT PROCESS OUTPUT Customer Information Flow WORKFLOW CONSULTING AND DESIGN (Solutions Consulting / Professional Services) WORKFLOW SOLUTIONS Ricoh Business Information Services CLOUD-BASED ON-PREMISE HYBRID TECHNOLOGY INFRASTRUCTURE AND SUPPORT (IT Services / Security / Technical Support / On-Site Resources) FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

16. Input Solutions to allow you to image documents with processing (OCR, Image Enhancement, etc.) taking place in the cloud Seamlessly upload documents to cloud-based document management systems, or other cloud technologies Advanced Capture and Imaging Process Early Data Assessment and Hosting • Leveraging hosted review platforms on a ‘per case’ basis

17. Output (More Traditional) Supporting Mobile Worker Printing Cost Recovery Internal Cloud Technology MyVault by Copitrak – allow users to send jobs to MyVault and access them from any device Equitrac Follow-you Printing HotSpot Printing to allow users to print from mobile devices/web Apps to support printing from mobile devices

18. Looking at Output Differently Paperless Cloud Ricoh Presenter App Projectors Business Process Improvements and Education Ensuring attorneys understand the advantages of reviewing documents/accessing documents electronically

19. Allan HuberSenior Technical ConsultantLexisNexis

20. Why Law Firms are using the Cloud •  Bill back clients for Litigation service • A third party ‘Cloud” solution allows firms to demonstrate the actual cost of litigation infrastructure and storage. • Eliminate the capital request process and expenditure • Firms can grow infrastructure and storage rapidly and treat it as an expense. • Storage and virtual resources can shrink as demand changes tying cost to revenue. • Systems are refreshed with the fastest and best technology. • Ensure the litigation data and infrastructure are treated as “Enterprise” • The solution is “Enterprise” including backing up and replicating data to a DR site. • Have Flexibility to use any software and custom configurations • Cloud providers can be software agnostic allowing them to customize to the customer needs. • Law firms may need special configurations that optimizes performance. • Augment Staff • Some Cloud solutions can provide additional Litigation project management or processing staff as needed for large projects LexisNexis Confidential. Not for third-party distribution

21. Administrators Reviewers • Customized Environment • Full Disaster Recovery • Customized agnostic application package to support entire litigation lifecycle to allow for EDRM compliance Third Party Internet Terminal Services • Customized Access • Defined security group access defined by client • Various types of access including Web, Citrix and Terminal Services • Partially Outsourced or Fully Outsourced • Early Case Assessment, Processing, Review, Production • Litigation Support services and resources on demand Relativity Storage Application Layer Servers Data Transfer LexisNexis Confidential. Not for third-party distribution 21

22. High Expectations/Requirements • World Class Data Centers • The LexisNexis Litigation environment is hosted in the same data centers as Lexis.com in Springfield and Miamisburg, Ohio – SSAE 16 and SysTrust certified • World Class Networks • The LexisNexis Litigation environment is connected to users and administrators through a diverse 1.1 Gbps internet connection. Customers can also connect via their own custom WAN connection • Download speeds tested at 60 Gbytes/hour • World Class Infrastructure • Storage is best in class with features like High Availability, Snapshot, Off Site Mirroring, SSD cache and tiers • Servers can be physical or virtual depending on the application requirement • LAN speeds are 10 G • All infrastructure is monitored for performance and availability • World Class Backup and Restore • Data is backed up locally allowing the user to recover data without notifying Lexis • Data is mirrored via a high speed connection to a secondary site for disaster recovery LexisNexis Confidential. Not for third-party distribution

23. Our Cloud Security • Security • All LexisNexis personnel are screened and receive security training • LexisNexis implements DDOS (Distributed Denial Of Service) on network • LexisNexis performs third party vulnerability testing of network • Customers are separated by their own VLans, Vfilers, Domain Controllers. • Https access only is allowed for inbound traffic • 2 factor authentication as an option, phone factor or certificates • Data transfer is via ftp or LexisNexis provided software that is encrypted • Data is replicated via closed network or is encrypted • Data Center has 24 hour onsite guards • LexisNexis follows a chain of custody when receiving any physical media and media is locked in lockers • Operational Support • LexisNexis processes and procedures are aligned with the ISO 27001 and ITIL Foundations LexisNexis Confidential. Not for third-party distribution

24. Craig BOWMANE-Discovery and Litigation Support Manager Phillips Lytle LLP

25. Case Study Needs: Constraints Vendor Consolidation Highly accessible Review Platform Forensic Review Tool Flexibility Security No existing system Cost IT support

26. Solution • Vendor RFI • Reviewed Responses • Storage for processing and doc review • Access • Citrix • Web access to review platform • Security Audits • Result • Attorney access to discovery from anywhere • Large scale eDiscovery processing capability to Attorneys and clients • Lower cost to our clients

27. Discussion / Q&A

28. Panelist Contact Info Speakers (ILTA Members) • Chad Papenfuss - Federal Trade Commission: cpapenfuss@ftc.gov • Gray Wallington - Nexsen Pruet, LLC: GWallington@nexsenpruet.com • Craig Bowman - Phillips Lytle LLP: CBowman@phillipslytle.com Speakers (Vendors) • Peter James – Ricoh Legal: Peter.James@ricoh-usa.com • Allan Huber – LexisNexis: Allan.Huber@lexisnexis.com Moderator (ILTA Member) • R. Kyle Meister – Vorys, Sater, Seymour, and Pease LLP: rkmeister@vorys.com

29. THANKS FOR ATTENDING!!