1 / 18

Managing for Results

Managing for Results. Justifying Maintenance Budgets and Getting Projects Funded. Presented by: Brian McKiernan, President CitiTech Systems, Inc. The Challenge. Budgets are tight. Programs, projects, service cut Rhode Island closes 14 days Costs are increasing.

olenet
Download Presentation

Managing for Results

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Managing for Results Justifying Maintenance Budgets and Getting Projects Funded Presented by: Brian McKiernan, President CitiTech Systems, Inc.

  2. The Challenge • Budgets are tight. • Programs, projects, service cut • Rhode Island closes 14 days • Costs are increasing. • People, equipment, material, contractor • Increased demand for services • Quality of Service suffers. • Work demand exceeds funding

  3. A Proven Solution • Focus on Service! • Quality service sets priorities. • Control costs • Manage resource costs • Integrate systems • Improve efficiency & effectiveness • Be pro-active. Spot trends, problems • Prove It! • Work Plans & Budgets • Customer surveys

  4. A Roadmap to Success • Make a plan and set LOS standards • Identify what work you do by activity • Activity-based performance guidelines • Annual work quantities / ADP • Resource requirements & costs • Develop performance-based work plan and budget • Evaluate current LOS • Update the plan and submit budget

  5. Maintenance Management Model 2 3 4 1 Organizing Controlling Planning Directing Resource Availability Work Requests Performance/Cost Analysis Management Review Community Standards Available Resources Activity Guidelines Annual Work Program and Budget Work Scheduling and Assignments Work Reporting/ Inspections Workload Distribution Work Activities Update Plan Objectives Work Backlog Update Infrastructure Assets Work Calendar Inventory Condition Assessment Level of Effort Level of Service

  6. Evaluating LOS is the key! • Determine desired Level of Service • Customer comments • Management priorities

  7. Fixing a PotholeIdentify the distress and related assets

  8. Fixing a PotholeIdentify measurement units and target grade. • Common-sense condition evaluation standards • Set a target grade for each evaluated distress

  9. Evaluating LOS is the key! • Determine desired Level of Service • Customer comments • Management priorities • Determine current Level of Service • Inspections & customer comments • Evaluate desired/current LOS

  10. Fixing a PotholeEvaluate desired/current LOS condition.

  11. Evaluating LOS is the key! • Determine desired Level of Service • Customer comments • Management priorities • Determine current Level of Service • Inspections & customer comments • Evaluate desired/current LOS • Evaluate desired vs. current LOS to adjust work effort

  12. Fixing a PotholeEvaluate LOS and adjust work effort.

  13. Evaluating LOS is the key! • Determine desired Level of Service • Customer comments • Management priorities • Determine current Level of Service • Inspections & customer comments • Evaluate desired/current LOS • Evaluate desired vs. current LOS to adjust work effort • Update work plan and prepare budget

  14. Fixing a PotholeUpdate work plan and adjust budget.

  15. Bottom-line Benefits • C.A.R.E. – “Customers are really everything!” • Adopt best business practices • Improve efficiency & effectiveness • Develop performance-based budgets using Level of Service justification • Pro-active planning & budgeting • Better evaluation of operations

  16. For more information … CitiTech Systems, Inc. P.O. Box 7626 Rapid City, SD 57709 Phone: 605-348-5069 Web: http://www.cititech.com Email: corporate@cititech.com

  17. Questions & Comments

More Related