How Artificial Intelligence is Revolutionizing the Travel Industry?

1.       How Artificial  Intelligence is  Revolutionizing the  Travel Industry?                                   

2.       In 20 years, new technologies and the proliferation of specialized websites have                         changed the way we travel. Almost 74% of customers plan their trips, book a flight                               and stay online. All thanks to the easy availability of the Internet, smartphones, and                             various travel app solutions which are used by 45% travellers. A decade back, this                             was done through travel agents. Today, with a virtual reality or augmented reality                           app, you can get a 360-degree view of the hotel or city before your visit.        Gone are the days when you had to rely on a travel agent to plan your next                                   vacation. Artificial intelligence is now infiltrating every aspect of the travel industry.                         Thanks to this technology, you can obtain a personalized and intelligent travel                         solution, adapted to your needs.    For instance, Google Flights is already taking advantage of AI to predict flight delays                             and by announcing them even before airlines. But it’s only a fraction of what AI can                                 do. From data processing to improved customer service, this technology can                       accomplish a lot.    Let’s see how artificial intelligence is changing the travel industry:  1 

3.     Smart Travel Search  The increase in productivity now begins with finding the hotel, and the use of                             sophisticated AI has enabled the customer to access more data than ever before.                           Booking sites like provide on-demand travel services and have developed                     algorithms that will connect travellers with their agents online. This team then                         helps travellers find and book flights, hotels and cars. In addition, travel portal                           solutions equip their agents with extraordinary technology to facilitate research                     and decisions.    Improve Business Travel Service  Behind the scenes, everyone in the business travel industry, from carriers to                         agencies, to companies that make reservations for their staff, everyone wants to                         see better performance. But this should not be done at the expense of ease of use                                 or flexibility.    A good travel portal led by AI can be fed with important data like budget                               allocations, corporate credits, and even pre-approved credit designed by the                     company’s HR department. These features will ensure that users stay loyal to your                           booking engines or sites.    Virtual Customer Service  AI is also used to create a better experience during the trip. Chatbots and virtual                               assistants provide solutions based on natural language processing (NLP). This                     feature helps the chatbot make relevant suggestions by understanding the context                       for the questions your customers ask.          2 

4.       Royal Caribbean Cruises has incorporated chatbots and taken the implementation                     of AI even further with its onboard AI. It offers RFID luggage tags, robotic                             bartenders and even virtual balconies.    Skyscanner chatbot is another example of the AI technology used to improve                         customer service in the travel industry. It scans external sources to enable better                           planning and flexibility when changing travel plans. It also makes suggestions and                         answers questions based on hotel room availability, weather, traffic conditions and             transportation options.              Enhance Recommendations  The AI algorithm provides tailor-made ​travel recommendations by identifying trends in user activity on social media and comparing it to internal data from                                               like-minded users.    Travel recommendations based on the person, the use of images and personalized                         texts are now gaining ground to encourage travel. With 81% of people who think                             that intelligent machines would be better able to process data than humans, there                           is also a certain level of confidence in this area on the part of consumers.    Flight and Hotel Prices Forecasts  The prices of flights and hotels are dynamic and vary in real-time, depending on the                               provider. No one has time to manually track all of these changes. This is why smart                                 algorithms that monitor and send timely alerts on the most attractive offers are                           currently in high demand in the travel sector.      3 

5.     Armed with this information, an AI-based travel portal can create a self-learning                         algorithm, capable of predicting future price movements based on a number of                         factors, such as seasonal trends, growth in demand.    Handle Delays and Cancellations Better  Not only are passengers affected by travel disruptions, but airlines suffer significant                         losses every time a flight is cancelled or delayed. Amadeus, one of the main global                               distribution systems (GDS), has set up a timetable retrieval system, aimed at                         helping airlines to mitigate the risks of travel disruption. This tool helps airlines to                             respond instantly and effectively to any threat or disruption to their operations.    Finally, we can expect a more significant development of conversational AI in the                           industry. With voice search, finding and booking trips could be faster and easier                           than ever.    The transformation of the travel and hospitality sector will turn into an activity                           focused on experience and on the enhancement of assets. The large-scale adoption                         of AI will inaugurate a new customer experience and set a benchmark that other                             sectors can imitate. Fasten your belts because AI is all set to redefine the travel                               industry.    Have you gone digital with your travel business? Or do you have a run-of-the-mill                             website? It’s time you step ahead of your competitors by leveraging the power of AI.                               Using emerging technologies in the travel industry, you can build a brand image                           and enjoy customer loyalty. All you need is the ​best travel technology solutions provider company​. We at OneClick IT Solutions have nearly a decade of experience                                                     in developing travel portal solutions to boost your business.    Connect with us​ today for a no-obligation quote.  4 

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