1 / 24

Tech Mahindra Corporate Overview

Tech Mahindra Corporate Overview. Vision. To be the most respected solution provider in the communications ecosystem. Anticipating and enabling change. Admired for technology, agility, innovation, business models and the quality of its talent. Leveraging Synergies.

palma
Download Presentation

Tech Mahindra Corporate Overview

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Tech MahindraCorporate Overview

  2. Vision • To be the most respected solution provider in the communications ecosystem • Anticipating and enabling change • Admired for technology, agility, innovation, business models and the quality of its talent

  3. Leveraging Synergies • USD 14.4 Bn Group, one of the top 10 industrial firms based in India • Ranked amongst India’s 6 most respected companies by Forbes • Leading global business consulting and IT services company across financial services, automotive products, trade, retail and logistics, information technology and infrastructure development. • Leader in Business Intelligence, Data Warehousing , Enterprise Application space • Global Systems Integrator and Business Transformation consulting firm focused on communications industry + • Largest Telecom Software Services company • Access to large pool of resource base across multiple skills (62,000+ FTEs) • E2E transformation experiences across global TSPs/TEMs • Experts in Greenfield Telco roll outs • Integrated and specialized Telecom offerings

  4. Board of Directors Anand G. Mahindra Chairman VineetNayyarVice Chairman, MD & CEO M DamodaranNon-Executive Director Dr. Raj ReddyDirector Hon. Akash Paul Director AnupamPuriDirector Richard Cameron Director Nigel Stagg Director Bharat DoshiDirector Ulhas N. YargopDirector B. H. WaniDirector Paul Zuckerman Director Ravi Kulkarni Director

  5. Our Executive Management SonjoyAnand, Chief Financial Officer Vineet Nayyar VineetNayyar Vice Chairman, MD & CEO Sujit Baksi, President, Corporate Affairs and Business Services Group L. Ravichandran, President - IT • Sujitha Karnad • Senior Vice President, HR & QMG for IT Services • Amitava Roy • Chief Operating Officer

  6. Our Journey to the Billion Dollar League

  7. Global Footprint • Presence across 31 countries • 17 Regional offices worldwide and 15 delivery centers across the globe AMERICAS USA Latin America Canada EUROPE England Ireland Sweden Germany Belgium Netherlands AFRICA Egypt Nigeria Ghana Zambia Congo Congo DRC Gabon Malawi South Africa ME & INDIA Bahrain Dubai Saudi Arabia India APAC Australia Singapore China Philippines Thailand Indonesia New Zealand Japan Malaysia

  8. Financials Key Acquisitions $ “We have turned in a satisfactory performance in a period of low discretionary spend by our customers. We have remained steadfast in our pursuit of our goals - of investing in capabilities to enable customer delight, while maintaining focus on operating and financial metrics.” Vineet Nayyar Vice Chairman, MD & CEO - Tech Mahindra Ltd. 2009 2008 Acquired minority stake in Servista Acquired majority stake in Satyam 2007 Acquired iPolicyNetworks 2006 JV with Motorola -CanvasM 2005 Acquired Axes Technologies

  9. Offerings Cost Transformation Application Transformation and Migration Network Consolidation and Transformation Launch of new Services VALUE PROPOSITIONS Offerings APPLICATIONS IMS Business Services Group* NETWORK OFFERINGS SECURITY VAS • Business Consulting • System Integration • Managed Services • Transformation • Application Development & Support • Product Development & Support • Data Center Services • Network Infrastructure Management Services • End User Computing Services • Consulting Services • Customer Acquisition Services • Customer In-Life Services • Customer Retention Services • Business Support Services • Design Services • Deployment • Integration • Testing • Operations • Performance Engineering • Application Security • Managed Security Services • Identity & Access Management • Security Governance & Compliance • Embedded Security Solutions for IPTV, VOIP and Content • VAS Strategy and Consultancy • Triple Screen Advertising • NFC Enabled Commerce • Utility Based Service • 3G Content Services • VAS Managed Services & System Integration TESTING * Business Services Group consists of BPO, Services & Consulting

  10. 10 Key Offerings

  11. Value Propositions IT APPLICATIONS Improve Revenue Margins Cost Transformation IMS Improve Customer Experience Application Transformation and Migration Business Services Group * PRODUCT ENGINEERING TESTING AND PERFORMANCE ENGINEERING Provide Revenue Enhancement Network Consolidation and Transformation NETWORK OFFERINGS Bring in Operational Efficiency Launch of new Services SECURITY Low time to market and Improve ARPU VAS ** Business Services Group consists of BPO, Services & Consulting

  12. People • Resource Pool • Talent pool of over 43,500 worldwide • Engineering and Management graduates from Tier 1 national and international institutes like BITS Pilani, IIMs, LSE, Warwick. DRIVE PERFORMANCE CULTURE APAC HR Award MOTIVATEDWORK ENVIRONMENT Most Innovative HR practices BUILD TALENT CAPABILITY RASBIC Awards Best Recruitment practices IT People Award Excellence in IT

  13. Processes • Key Highlights • SEI-CMMI V1.2 Level 5 • ITIL Service Delivery & Service Support Processes adopted using ISO 20000-1:2005 Framework • Security Standard upgraded to ISO 27001:2005 • ISO 9001, 27001, 20000-1 and BS 25999 certifications for all centers in India and UK Our Global Delivery Model TM Tech Mahindra promotes effective usage of tools and technologies on a continuous basis. “Knowledge Base” - a repository of best practices, case studies, articles, white papers and process artefacts. Tech Mahindra is certified with ISO 9001:2008, CMMI v1.2 L5, ISO 20000, ISO 27000, BS25999 and SSE CMM L3. DELIVERY + CSU *Business Services Group

  14. Technology Network Applications Forums • WIRELESS, WIRELINE, ENTERPISE • TDM, GSM, CDMA, GPRS, UMTS, IMS, NGN • IN, AAA, Triple Play/IPTV, VAS, Gateways, Messaging, Service Exposure mechanisms, Service creation, IVRS, QoS, PTT, IP Contact Centers • ITU-T, ETSI, ANSI, IETF, JAIN, OSS/J, BWC Protocols Platforms • SS7, IS-xxx, SIP, H.323, SIGTRAN, Parlay/Parlay-X, H.248/MeGaCo, MRCP, NRCP, RTSP, Diameter, RADIUS, GTP, 802.11x • Class 4, Class 5, Computer Telephony, Application Server, Messaging Servers, Softswitch, IMS Servers, GGSN/SGSN, Media Servers, Service Delivery, Service Creation Environment

  15. Partners Ecosystem

  16. Customer Profile 5 of top 5 Telecom Equipment Manufacturers 12 of top 20 Wireless TSPs 12 of top 20 Wireless TSPs 6 of top 8 Telcos in North America 11 of top Fortune global companies 3 of top 3 Telcos in Europe 16 top Greenfield operators 13 of top 14 TSPs in India

  17. Customer Testimonials Angela Dickenson  SVP Strategy and Marketing for Clarity "Clarity’s next generation OSS configured with 'out of the box' world's best practices by Tech Mahindra, will deliver true business benefits to service providers – reducing the time, cost and complexity of deploying and managing innovative, convergent services across legacy and next generation network" Neil Prasad  Senior Group Manager, Network Management, Cisco "The excellent work by Tech Mahindra for the Managed IP Services Catalyst initiative at the Tele Management Forum... The IPNM Catalyst project required close collaboration across seven companies geographically distributed across the globe- Canada, USA, U.K., Germany, Japan and India.."

  18. Analysts Speak Mobile Product Development and Testing Service Strategies: Where are Outser Investing? This study examines how vendor product development and testing service strategies are being reshaped by the rising activity in enterprise, ISV, technology, and OEM adoption of embedded or discrete mobility solutions. Mahindra Satyam-Tech Mahindra were featured along with Capgemini, Wipro, TCS, IBM, HCL and Infosys. The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011 - This reports rates Mahindra IT & Business Services (Tech Mahindra + Mahindra Satyam) as “Strong Performer” in the IT Infrastructure Outsourcing space. Tech Mahindra’s Infrastructure Management Services Practice: “Its background in telecoms has helped Tech Mahindra develop the competencies required to manage complex environments, including impressive project transition, management and governance processes, and stringent SLAs. Overall, Ovum believes that the service line is very solid, and any company aiming to reduce infrastructure management costs and enhance productivity should look into Tech Mahindra’s Infrastructure Management Services.”

  19. Analysts Speak Wholesale Applications Community, for a positive industry trend towards liquidity in applications market Tech Mahindra is working to develop software that will ‘translate’ applications between incompatible OS environments. MarketScape Global Discrete and Embedded Product Engineering Testing Services Vendor Assessment Tech Mahindra and Mahindra Satyam bring a complementary set of skills, internal IP, automation frameworks, domain expertise, accelerators, and lab investments together in this newly formed joint entity. Tech Mahindra remains deeply focused in the telecom vertical, addressing testing across the application (e.g., CRM, BSS, OSS, NMS, devices) and network domains (e.g., CPE, access, transmission, value-added services). The combined solutions, capabilities, and IP investments of Tech Mahindra and Mahindra Satyam position them within the IDC major player category across the three testing services assessments. Tech Mahindra is ranked 12th in Gartner’s Top 50 Telecom Operations Management System (TOMS) Vendors, Worldwide, by Market Share and Revenue 2009-2010, being the top Indian player in the Telecom Operations Management Space.

  20. Industry Recognition Winner of 2010 and 2011 AT&T Supplier Award for outstanding performance & service to AT&T and its affiliates Frost & Sullivan 2011 India IT & Telecom Excellence Award Winner of Billing & OSS World 2010 Excellence Awards NASSCOM Award IT Innovator 2009 APAC Technology Fast 500, 2008 India Technology Fast 50, 2008 5th Largest IT Company in India, NASSCOM 2009 Survey and 9th Largest IT-BPO Employers, FY 10-11 (NASSCOM HR Summit, 2011) Software Solution of the Year Middle East, 2010 Software Solution of the Year Award TMT Finance & Middle East D&B – ECGC Indian Exporters Excellence Award, 2008 - “Large Revenue Category” of “IT and ITeS Sector” Asia’s Best Performing Companies 2008 Top 100 Global Outsourcing Companies in the World (IAOP Global Outsourcing 100, 2009) LeapVault Change Leadership Awards for a Game Changing M&A – Domestic category* Ranked 12th in Gartner's Top 50 Telecom Operations Management System (TOMS) Vendors, Worldwide, by Market Share and Revenue 2007-2009 Best System Integrator, 2010 CanvasM - Winner of the CMAI 5th National Telecom Award for 'Excellence in Innovation with Rural Telecom Focus' for year 2010-11 • Top Global ITO Vendors • Top ADM Vendors • Top IM Vendors • Top Speciality Product Engineering Vendors • Top Contact Center & Customer Management Vendors

  21. Corporate Social Responsibility The Tech Mahindra Foundation addresses the educational needs of the under-privileged, especially children, as well as espouse the cause of women's empowerment in education. The Foundation aims to realize its vision by creating and supporting programs that will bring about sustainable changes, aimed at the economically less privileged and socially disadvantaged.  The Foundation also supports women empowerment programs through vocational, technical and professional education at all levels. Our endeavor is to build active, sustainable partnerships with individuals, community at large, government and other organizations committed to the field of education and women empowerment and to leverage their efforts for optimum results. Women empowerment Keshub Mahindra Chairman, M&M Ltd.

  22. RISE Becoming world-class in everything we do CORE PURPOSE We will challenge conventional thinking and innovatively use all our resources to drive positive change in the lives of our stakeholders and communities across the world, to enable them to Rise. “It’s not just how big we become, but also how we become big.” - Anand Mahindra BRAND PILLARS Accepting no limits FIFA World cup 2010 Alternative thinking First multiutility tractor DRIVING POSITIVE CHANGE ACCEPTING NO LIMITS ALTERNATIVE THINKING Driving Positive Change Value through Telecom services CORE VALUES PROFESSIONALISM GOOD CORPORATE CITIZENSHIP CUSTOMER FIRST QUALITY FOCUS DIGNITY OF THE INDIVIDUAL

  23. Mahindra Group Automotive Farm Equipment 6 decades of Value Creation Revenue : USD 14.4 billion Associate base: 1,37,000 + Amongst the most respected Indian companies – Forbes After Market Two Wheelers Hospitality & Real Estate Information Technology Financial Services Trade, Retail & Logistics Systech Defense Systems

More Related