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Effective Communications from Effective Evaluations

Effective Communications from Effective Evaluations. TM 602. A Unique Learning Activity. We Improve Using the Toastmaster System of Evaluation There is No One Instructor We Take Turns Evaluating Each Other’s Speeches. Peer Review. Effective Evaluation Helps The Club. Positive Climate

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Effective Communications from Effective Evaluations

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  1. Effective Communications from Effective Evaluations TM 602

  2. A Unique Learning Activity • We Improve Using the Toastmaster System of Evaluation • There is No One Instructor • We Take Turns Evaluating Each Other’s Speeches. • Peer Review

  3. Effective Evaluation Helps The Club • Positive Climate • Develops Role Models • Creates Success-Oriented Atmosphere • High Standards of Excellence • Increased Attendance

  4. Effective Evaluation Helps The Speaker • Powerful / Timely Learning Aid • Paves the Way to Better Speaking • Recognition / Ego-fulfillment • Positive Motivation • Builds / Maintains Self-Esteem

  5. Effective Evaluations Helps The Evaluator • Develops Listening Skills • Attitude of Helpful Interest • Positive Interpersonal Relationships • Builds Impromptu Speaking Skills

  6. How Do We Improve ? • Step 1 - Make an Act of Behavior • Step 2 - Receive Feedback • Step 3 - Make Adjustments • Repeat Steps 1, 2, and 3

  7. Facts On Self-Improvement • Improvement Requires Behavioral Change • Evaluation is A Source of Information • Ultimate Responsibility Lies With the Speaker

  8. As the Speaker • WE Decide Whether or Not The Evaluation & Feedback is Valid • WE Decide Whether or Not To Act On The Feedback • WE Decide To Make Any Adjustments

  9. As The Evaluator • Our Function is To Provide The Speaker With Information As A Basis for Improvement • We Independently Measure Effectiveness • We Can Not Make The Speaker Change Behavior

  10. Evaluator and Motivator • Human Motivation Must Come From Within • But, as an Evaluator We Help Create a Climate for Motivation by • Recognizing Improvement • Reinforcing Desire

  11. Evaluator as a Facilitator • How Can The Speaker Improve ? • Facilitate Learning By Providing Methods for Improvement

  12. Evaluation vs. Criticism • A Critic Simply Identifies Strengths and Weaknesses • An Evaluator Must Concentrate on Specific Methods of Improvement • An Evaluator is a • Coach • Mentor • Counselor

  13. Self-Esteem • Self-esteem = Key to Personal Growth • When We Evaluate • We Have The Power To Influence How The Speaker Feels About Himself or Herself • A Effective Evaluation Builds and Maintains a Healthy Self-esteem • A Bad Evaluation Can Damage It!

  14. Self-esteem Fuels Personal Growth • “Change and Growth Take Place When A Person Risks Himself and Dares To Experiment With His Own Life.”- Dr. Herbert Otto

  15. Feedback Reinforces Personal Growth • Feedback Affirms or Reinforces Our Behavior • We Grow In A Positive Way • We Adopt New Behaviors • We Are Ready for More Change

  16. Personal Growth Nourishes Self-esteem • When Improvements are Recognized • When We Feel Good About Ourselves • When We Feel Better and More Confident • Self-Esteem Grows

  17. Four Steps - in a Circle • Self-esteem fuels Personal Growth • Feedback Reinforces Personal Growth • Personal Growth Nourishes Self-esteem • More Self-esteem Generates More Growth.

  18. Evaluation is Part of the Growth Process • An Effective Evaluation Points Us Toward Personal Growth • Builds Self-esteem, Motivating us to Grow Even More

  19. Evaluation Guidelines • Be Genuine • Recognize Strengths • Recognize Improvements • Create a Climate for Self-motivation • Avoid Value Judgments • Provide Positive Direction

  20. Keys for Effective Evaluation • Show That You Care • Suit Your Evaluation To The Speaker • Learn the Speaker’s Objectives • Listen Actively • Personalize Your Language

  21. More Keys • Give Positive Reinforcement • Help the Speaker Become Motivated • Evaluate the Behavior - Not The Person • Nourish Self-esteem • Show The Speaker How To Improve

  22. Evaluation Structure • Opening - What Were the Objectives • Body • Things Done Well • Things For Improvement • Suggestions - How You Might Do It • Closing - Summarize • Finish or Leave on an Up Note

  23. Evaluation Checklist • Things Pleasing to the Eyes • Speakers Appearance • Eye Contact • Gestures • Body Language

  24. Evaluation Checklist • Things Pleasing to the Ears • Vocal Variety • Word choice

  25. Evaluation Checklist • Things Pleasing to the Mind • Organization • Structure • Logic • Emotion

  26. Evaluating the Ice Breaker • Show that You Were Listening • Emphasize the Good • One Item to Grow On • Offer some “How To” Ideas

  27. Evaluating the DTM • Is there is anything you would do differently ? • If you were to give that same speech - then share your ideas. • Recognize the good - highlight those techniques that should be emulated.

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