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BCS Maintenance: Cisco SmartNet vs BellSouth DataCare

BCS Maintenance: Cisco SmartNet vs BellSouth DataCare. Cisco SmartNet Cisco branded maintenance offering End user customer is Cisco customer of record BellSouth DataCare Privately branded maintenance offering Partner access to all Cisco parts, services and support

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BCS Maintenance: Cisco SmartNet vs BellSouth DataCare

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  1. BCS Maintenance: Cisco SmartNet vs BellSouth DataCare • Cisco SmartNet • Cisco branded maintenance offering • End user customer is Cisco customer of record • BellSouth DataCare • Privately branded maintenance offering • Partner access to all Cisco parts, services and support • Additional value add features: SPOC, Remote Diagnostics, e-Repair, flexible billing • Easy migration to DataCare IP Telephony Manager (Monitored & Managed IP Telephony Service) • ADDITIONAL INFORMATION CAN BE FOUND ON BELLSOUTH PRODUCT ENCYCLOPEDIA • SELL THE MTC THAT MEETS YOUR CUSTOMERS NEEDS • SmartNet Customers • Enterprise Segment • Have In-House IT Dept • Want Direct Access to Cisco Tier 3 Support • DataCare Customers • Major & GBIZ Segment • Desire SPOC • Minimal IT Resources • Prefer to outsource • Require flexible billing • Desire a Monitored & Managed IP Telephony Service

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