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Title – Isabella Burr – Service Improvement Manager / Referral Management Co-ordinator Dermatology GG&C. Sub title Referral Management Referral Handling. Managing referrals through e-vetting – being able to see at a glance number of new referrals coming into the service.
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Title – Isabella Burr – Service Improvement Manager / Referral Management Co-ordinator Dermatology GG&C Sub title Referral Management Referral Handling.
Managing referrals through e-vetting –being able to see at a glance number of new referrals coming into the service. E-vetting benefits to patient care – less time to vet which leads to patients being appointed quicker. Previously we could not measure accurately how long referrals were taken to be vetted on some occasions this could take anything up to 5 days with paper referrals. Reports through e-vetting – ensuring vetting is being completed per site, monitoring returned to GP referrals and straight to test etc. Referral Management – e-vetting
Referral Management – e-vetting • Options available to consultants for vetting, - e.g. Direct to OP, Referred onwards, Straight to test, Straight to procedure, Return to GP. • Reports available for management team on vetting, -reports on time taken to vet, who does the vetting, number vetted per cons etc. • Back to referrer, Possibility of a return to GP letter to include exclusions (per specialty) .
