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Broadspire Command Center

Broadspire Command Center. August 2013. Broadspire Command Center. Operational control center located at Crawford & Company world headquarters. Robust and Evolving Capabilities. Web-based and mobile-enabled allowing access from anywhere

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Broadspire Command Center

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  1. Broadspire Command Center August 2013

  2. Broadspire Command Center Operational control center located at Crawford & Company world headquarters

  3. Robust and Evolving Capabilities • Web-based and mobile-enabled allowing access from anywhere • Centralized data covering multiple countries with access scalable to hundreds of concurrent users • Flexible views of data distribution • Visualization of data across units and in relation to key performance indicators at macro and micro levels to quickly identify trends • Daily data output S

  4. Measurable Client Benefits • Reduce total loss costs and speed injured employees’ return to work • Proactively identify data and outcome trends • Increased response time to potential issues • Quality and consistent claim handling • Additional predictive and data analytics

  5. Broadspire Command Center Champion of performance measurement improvements

  6. Broadspire Command Center Totally transparent view into claim organization metrics • Immediate feedback on Key Performance Indicators • Inventory management Sample data utilized in all charts for presentation purposes Management visibility leading to optimization of operations

  7. Broadspire Command Center Web-basedandmobile • Investigate trends anytime, anywhere • Trending Sample data utilized in all charts for presentation purposes Management visibility leading to optimization of operations

  8. Broadspire Command Center Deliver exceptional quality performance using advanced analytical methods • Dynamic, customizable, flexible visuals • Client/Carrier Audit Outcomes Sample data utilized in all charts for presentation purposes Management visibility leading to optimization of operations

  9. Broadspire Command Center Continuouslymonitoringandinvestigatingclaimactivity • Dynamically select any combination of time, office, line of business, etc. • Case Load and Closure Statistics Sample data utilized in all charts for presentation purposes Management visibility leading to optimization of operations

  10. For More Information Contact: Danielle Lisenbey President & CEOBroadspire 404.300.1003 dlisenbey@choosebroadspire.com Neil LentineChief Operating OfficerBroadspire 973.439.6751Neil.Lentine@choosebroadspire.com

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