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Working with Volunteers in ESOL Provision: Evaluating Experiences & Impact

Join us to discuss training and supporting volunteers in ESOL provision, reflect on practice, and take away ideas for addressing gaps. Connect with practitioners for future discussions.

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Working with Volunteers in ESOL Provision: Evaluating Experiences & Impact

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  1. Working with Volunteers in ESOL ProvisionEvaluating Volunteer Experiences and Learner Impact Kristen Fraley Jo Jarvis Fergus Andrew

  2. Aims for today: • Discuss your work – particularly around training volunteers and supporting volunteers • Reflect on your own practice and identify areas to develop • Take homepotential ideas for how to address gaps • Connectwith other practitioners for future discussions

  3. Previous Discussion Evaluations: 90% of participants have found it useful 80% have made a new contact “What will you take away from today?”

  4. Glasgow ESOL Forum’s Vision and Mission Our Vision We see Scotland as a welcoming place where non-native English speakers have the language skills and confidence to live fulfilling lives. Our Mission We provide accessible and relevant ESOL (English for Speakers of Other Languages) learning opportunities for adults, supporting integration, employability and personal development. We support ESOL practitioners and learners to have their views heard. We welcome all non-native English speakers, including asylum seekers, refugees, economic migrants and members of settled communities. www.gl;asgowesol.org

  5. Volunteer Tutor Project • We provide free drop in group classes and individual tuition, delivered by trained volunteers • We recruit, train and support are CELTA/TESOL qualified tutors to volunteer for our project. Currently over 40 volunteers • Delivered with partners we provide8 community classes and 6 individual matches, - reaching 150 learners • Development Workers provide induction, on-going training/support and swap shops each term • National Remit to share practice with other volunteer co-ordinators

  6. Working with volunteers in ESOL provision in Scotland Glasgow ESOL Forum have produced a report following a survey and consultation with volunteer projects around Scotland.   We looked at a volunteer's journey: Report can be found on National Improvement Hub  (search ESOL volunteers)

  7. Benefits of involving volunteer tutors for learners:

  8. Evaluation methods used by coordinators • Evaluation forms • Learner interviews • Volunteer interviews • Observation – formal, informal or anecdotal • Surveys • Staff observation of learners progress • Monitoring numbers accessing college • Accreditation achieved

  9. The impact on learners from involving volunteers in their projects

  10. Welcoming our Learners Scotland's ESOL Strategy 2015-2020 Volunteers are supported to be competent and confident in their supporting role. p 22

  11. Education Scotland’s self-evaluation frameworks Mandy Watts For Scotland's learners, with Scotland's educators

  12. Group work Discuss your evaluation practice: • Impact on Learners  - How well do your volunteers contribute to a positive impact on ESOL learners?  • Volunteer Experience - How well do we support volunteers to delivery high quality services?

  13. Next Steps Add your project/contact details of any organisation working with volunteers to our website: http://www.glasgowesol.org/volunteer-tutor-projects-in-scotland Attend National Discussions and share examples of good practice Make suggestions for future discussions.  Keep in touch fergus@glasgowesol.org and jo@glasgowesol.org

  14. Looking forwards What action do you intend to make following your discussions today?

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