1 / 6

Community Cloud-2 | QR Solutions Pvt Ltd

Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done.

qrsolutions1
Download Presentation

Community Cloud-2 | QR Solutions Pvt Ltd

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Community Cloud-2 www.qrsolutions.in

  2. Introduction Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. This next-generation portal combines the real-time collaboration of Chatter with the ability to share any file, data, or record anywhere and on any mobile device. Community Cloud allows you to streamline key business processes and extend them across offices and departments, and outward to customers and partners. So everyone in your business ecosystem can service customers more effectively, close deals faster, and get work done in real- time.

  3. What can we do with Community Cloud? We can build communities to gain deeper relationships with customers or provide better service by enabling customers to find information and assist each other online. Or you can connect your external channel partners, agents, or brokers to reduce friction and accelerate deals. And you can empower employees to connect and collaborate wherever business takes them. Because Community Cloud is built on the Salesforce platform, you can connect any third-party system or data directly into the community. Your organization gains the flexibility to easily create multiple communities for whatever use case your business demands.

  4. How is Chatter different from Community Cloud: Chatter is the social layer that goes across all Salesforce’s products. A company can also use Chatter to create an internal social network across their organization. Chatter provides a forum that allows anyone to share insights, propose ideas, connect teams, and provide direct feedback instantly. Community Cloud allows companies to create branded sites that connect customers, partners, and employees with experts and information and each other. As with other Salesforce products, Chatter is the social layer in each community, which can be enabled to enhance personal interaction and direct collaboration among members.

  5. Migrate any Community to Salesforce: Yes. Salesforce can help you successfully deploy a community that is on a non-Salesforce portal, or even another community platform. We can also connect you with Salesforce partners who can help make the process easier. Some Interesting Features of Community Cloud Business integration allows connection and integration of data from third-party resources and devices Personalization works to build a personalization approach with partners and customers Branding provides some in-built templates and themes The mobile feature helps you get information anytime from any device

  6. Thank You WEBSITE www.qrsolutions.in EMAIL sales@qrsolutions.in PHONE +91 9884494840

More Related