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What is the main purpose of case management in healthcare?

Case management software for healthcare is a digital platform that allows healthcare professionals to aggregate all of the information about each patient and make informed care decisions.

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What is the main purpose of case management in healthcare?

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  1. Whatisthemainpurposeofcasemanagementinhealthcare? Theprimarygoalofcase managementistoensurethatpatientsreceivethehighestqualityofcarepossibleinordertoachievethebestpossibleoutcomes.Casemanagementconnectspatientsandtheirfamiliestotheresourcesandexpertisetheyrequirefortheircare.Casemanagersadvocateforpatientsandassisthealthcareprovidersinunderstandingtheirneeds.Theyworkwithdoctors,patients,andtheirfamiliestodevelopastrategyforachievingthebestmedicaloutcomes. Whatisthestepsincasemanagement? Screening Thisisthefirststepinthecasemanagementprocess.Asthenameindicates,itinvolvesdeterminingthenatureofthecaseandifitneedsanycase management systemsexpertise.Inotherwords,itscreensforauthenticityorgenuineness. Assessment Afteracasehasbeenscreenedasgenuinelyneedingexpertise,aprofessionalwillassessitingreaterdepth.Thepurposeofthisistodeterminetheextentoftheproblemsothatanappropriatesolutioncanbeformulated. RiskEvaluation Thisstepiscriticalfordeterminingthelevelofriskinvolvedinaspecificrisk.Knowingthisallowscaseofficersormanagerstodecidewhetherornottoprioritiseit.Urgentcasesmustbeaddressedimmediately,whilelessseriouscasescanbehandledappropriately. Planning Asthenameimplies,thisstepentailsdevelopingastrategyfordealingwithacaseandcoordinatingtheactivitiesofthepatientandproviders.Itentailssettinggoalsanddevelopingaplanofactiontoachievethem. Implementation Thisstepentailsputtingtheplanintoactionandcarryingoutthetasks.Settingupappointments,doingthenecessarylegwork,meetingwithproviders,elaboratingonthecase,andsoonareallpartofit. Follow-up

  2. Followingupentailsevaluatingtheplan'simplementationandtheoutcomesitproduces.Casemanagerswilltypicallygatherrelevantinformationinordertoassesstheeffectivenessoftheirplan.Followingupentailsevaluatingtheplan'simplementationandtheoutcomesitproduces.Casemanagerswilltypicallygatherrelevantinformationinordertoassesstheeffectivenessoftheirplan. 7.EvaluationofOutcomes Thisisthefinalstep.Itentailsreviewingtheoutcomesandgatheringfeedbackontheentirecaseandhowitwashandled.Itincludesmetricssuchastimespent,healthoutcomes,cost,workflowefficiency,patientexperience,andsoon.Thisassistscasemanagersindeterminingtheirperformanceandidentifyingareasforimprovement.

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