NARSA Training

1. NARSA Training About to Take Off

2. NARSA Training Supervisors Managers

3. NARSA Training A training program at two levels (Supervisors and Managers) under the Australian Qualifications Training Framework (AQTF) Accredited Course Training Material Training System

4. What Does this Mean for YOU Hostel Boarding Supervisors You can get a Certificate Four in Community Services Residential Context, Recognised nationally, Springboard to other qualifications, Fraction of normal cost.

5. Boarding Managers You can get a Diploma in Community Services Residential Context, Recognised nationally, Springboard to other qualifications (see Kerry), Fraction of normal cost.

6. Boarding Managers Training programs for your staff; Tailored to your specific hostel situation; Delivered in a range of ways; Low Cost; Provides clear career path; Recognises competence; You can be involved in Delivery and Assessment.

7. NARSA Training Why do we need a training course? Training Course Training Materials Training System

8. Why do we Need a Training Course?? No AQTF certificate courses or �units of competence� exist for the training of staff for student residential colleges / hostels in Australia, This is a growing industry with thousands of staff employed Australia-wide, and yet there is no recognized accredited training program available. Staff in residential hostels and boarding schools are responsible for the welfare of young people in their care and it is essential that they are well trained and well prepared for what is a complex and demanding role. The AQTF (Australian Qualifications Training Framework) is the structure that is appropriate for this training.

9. Existing Training Duty of Care, A Certificate Course in Residential Care (by Tim Hawkes) Duty of Care material is delivered to a group, or people can work through the book independently. The completed book is sent to ACU who issue a certificate. The Certificate is generally recognised within the boarding / hostels industry Comprehensive in areas covered, Some very good material (such as the medical / health section), Slanted towards boarding schools, Not accredited with AQTF, Doesn�t assess competency. Doesn�t recognise prior experience / prior learning

10. Duty of Care As a training program, �Duty of Care� is not satisfactory for the following reasons: It is not a part of the Australian Qualifications Framework (AQF) or the Australian Qualifications Training Framework (AQTF � a training subset of the AQF), The existing �Duty of Care� method of gaining accreditation does not ensure competency of the person completing the training and there is no �on the job� component of training or assessment. The author and publisher seek to distance themselves from the issue of competence or non competence of the person undertaking this course. This is evident from the disclaimer at the start of each unit which states �The material contained in this course is general comment and is not intended as advice on any particular matter. No reader should act or fail to act on the basis of any material contained herein�..�.

11. What is the AQTF??Australian Qualifications Training FrameworkAQF??Australian Qualifications Framework

12. AQF The framework of qualifications' from secondary school through to university PhD level.

13. AQTF Training part of the AQF Certificate One Certificate Two Certificate Three Certificate Four Diploma Advance Diploma Vocational Graduate Certificate Vocational Graduate Diploma

14. AQTF The Australian Qualifications Training Framework (AQTF) is designed to ensure that: People who gain AQTF certificates relevant to their field of work are competent and possess the knowledge and skills needed by practitioners in that industry; The public, organisations and governments can have confidence in the competence of the certificate holder to meet practice expectations in their industry; and Practitioners are recognised for the knowledge and skills they possess and that these attributes receive formal recognition in relation to higher level certificates and tertiary courses.

15. Training Packages

16. What is a Training Package? A Training Package is an integrated set of nationally endorsed competency standards, assessment guidelines and Australian Qualifications Framework (AQF) qualifications for a specific industry, industry sector or enterprise. Each Training Package: � provides a consistent and reliable set of components for training, recognising and assessing people�s skills, and may also have optional support materials � enables nationally recognised qualifications to be awarded through direct assessment of workplace competencies � encourages the development and delivery of flexible training which suits individual and industry requirements � encourages learning and assessment in a work-related environment which leads to verifiable workplace outcomes.

17. How are Training Packages developed? Training Packages are developed by Industry Skills Councils or enterprises to meet the identified training needs of specific industries or industry sectors. To gain national endorsement of Training Packages, developers must provide evidence of extensive research, consultation and support within the industry area or enterprise.

18. Training Packages - flexibility Training Packages describe the skills and knowledge needed to perform effectively in the workplace without prescribing how people should be trained. Training Packages acknowledge that people can achieve vocational competency in many ways by emphasising what the learner can do, not how or where they learned to do it. For example, some experienced workers might be able to demonstrate competency against the units of competency, and even gain a qualification, without completing a formal training program. With Training Packages, assessment and training may be conducted at the workplace, off-the job, at a training organisation, during regular work, or through work experience, work placement, work simulation or any combination of these.

19. NARSA Training Why do we need a training course? Training Course

20. AQTF Questions Are there any existing courses for student residential supervisors and managers? What Training Package would a �residential supervisor�s course� come under.

21. AQTF Questions Are there any existing courses for residential supervisors and managers? No, Not that we could find. (NTIS website) What Training Package would a �residential supervisor�s course� come under? Community Services Training Package

22. Community Services Training Package Best Fit for a �Residential Supervisors Course�, Many of the existing �Units of Competence� could be used by just using the context of a hostel or boarding school.

23. Certificate Level Supervisors: Certificate Four in Community Services Managers: Diploma of Community Services

24. Certificate IV in Community Services Work CHC08 Community Services Training Package (08 � year of endorsement) CHC40708 Certificate 4 in Community Services 14 units must be selected for this qualification including: 10 compulsory units 4 elective units

25. Compulsory Units of Competence CHCCD412A Work within a community development framework CHCCHILD401A Identify and respond to children and young people at risk CHCCOM403A Use targeted communication skills to build relationships CHCCS400A Work within a relevant legal and ethical framework CHCCS411A Work effectively in the community sector

26. Compulsory Units of Competence CHCCS412D Deliver and develop client services CHCCS422A Respond holistically to client issues and refer appropriately CHCORG405C Maintain an effective work environment HLTHIR403B Work effectively with culturally diverse clients and co-workers HLTOHS300A Contribute to OHS processes

27. Optional Units of Competence Case work and case management electives CHCCM401D Undertake case management CHCCM402D Establish and monitor a case plan CHCCM404A Undertake case management for clients with complex needs CHCCM503C Develop, facilitate and monitor all aspects of case management Administration electives BSBWOR204A Use business technology CHCADMIN305D Work within the administration protocols of the organisation CHCADMIN403C Undertake administrative work CHCPOL402B Contribute to policy development CHCPOL403B Undertake research activities Advocacy electives CHCAD401D Advocate for clients CHCAD402D Support the interests, rights and needs of clients within duty of care requirements CHCNET301D Participate in networks CHCNET404A Facilitate links with other services

28. Optional Units of Competence Client service electives CHCCS401B Facilitate responsible behaviour CHCCS403B Provide brief intervention CHCCS404B Facilitate family intervention strategies CHCCS407B Operate referral procedures CHCCS414A Provide education and support on parenting, health and well being CHCCS503A Develop, implement and review services and programs to meet client needs CHCCS506A Promote and respond to workplace diversity CHCCS521A Assess and respond to individuals at risk of suicide CHCCS604A Manage the delivery of quality services to clients CHCPROT409D Provide primary residential care CHCPROT411C Provide for care and protection of clients in specific need CHCRF402B Provide intervention support to children and families HLTCSD306B Respond effectively to difficult or challenging behaviour HLTHIR404B Work effectively with Aboriginal and/or Torres Strait Islander people

29. Optional Units of Competence Community work electives CHCCD307C Support community resources CHCCD401D Support community participation CHCCD404D Develop and implement community programs CHCCD413D Work within specific communities CHCCD420A Work to empower Aboriginal and/or Torres Strait Islander communities CHCCED311A Provide sexual and reproductive health information to clients CHCCED511A Develop, implement and review sexual and reproductive health education programs CHCCS421A Undertake community sector work within own community CHCGROUP403D Plan and conduct group activities CHCINF407C Meet information needs of the community CHCPROM502B Implement health promotion and community intervention Domestic and family violence CHCDFV301A Recognise and respond appropriately to domestic and family violence

30. Optional Units of Competence Settlement work CHCCH427A Work effectively with people experiencing or at risk of homelessness CHCCS421A Undertake community sector work within own community CHCSW401A Work effectively with forced migrants CHCSW402A Undertake bicultural work with forced migrants in Australia TAADEL403B Facilitate individual learning Working with children and young people CHCCHILD404A Support the rights and safety of children and young people CHCYTH301D Work effectively with young people CHCYTH402A Work effectively with young people in the youth work context CHCYTH404D Support young people in crisis (Note pre-requisite: CHCYTH301D) CHCYTH511A Work effectively with young people and their families

31. Optional Units of Competence Working with people with alcohol and other drug issues CHCAOD402A Work effectively in the alcohol and other drugs sector CHCAOD407D Provide needle and syringe services CHCAOD408A Assess needs of clients with alcohol and/or other drugs issues CHCAOD409D Provide alcohol and/or other drug withdrawal services HLTFA301B Apply first aid HLTFA402B Apply advanced first aid (Note pre-requisite: HLTFA301B) Working with older people CHCAC416A Facilitate support responsive to the specific nature of dementia CHCAC417A Implement interventions with older people at risk of falls CHCPA402B Plan for and provide care services using a palliative approach Working with people with disabilities CHCCS413A Support individuals with autism spectrum disorder CHCDIS301A Work effectively with people with a disability CHCDIS410A Facilitate community participation and inclusion CHCDIS411A Communicate using augmentative and alternative communication strategies

32. Optional Units of Competence Working with people with mental health issues CHCMH402A Apply understanding of mental health issues and recovery processes Team coordination and supervision CHCCS417A Provide support and care relating to suicide bereavement CHCCS426A Provide support and care relating to loss and grief CHCORG406A Supervise work CHCORG423A Maintain quality service delivery Social housing work CHCCH301A Work effectively in social housing CHCCH410A Manage and maintain tenancy agreements and services CHCCS416A Assess and provide services for clients with complex needs Homelessness support CHCCH301A Work effectively in social housing CHCCH427A Work effectively with people experiencing or at risk of homelessness CHCCS416A Assess and provide services for clients with complex needs Financial literacy education CHCFLE301A Work with clients needing financial literacy education CHCFLE302A Educate clients in fundamental financial literacy skills CHCFLE303A Educate clients to understand debt and consumer credit

33. Probable Optional Units HLTHIR404B Work effectively with Aboriginal and/or Torres Strait Islander people CHCADMIN305D Work within the administration protocols of the organisation CHCCS401B Facilitate responsible behaviour CHCPROT409D Provide primary residential care CHCGROUP403D Plan and conduct group activities CHCYTH301D Work effectively with young people HLTFA301B Apply first aid

34. NARSA Training Why do we need a training course? Training Course Training Materials

35. Training Materials NARSA has training committee which represents a broad range of hostel / boarding school types and experience, Materials will be developed � Booklets for a single �unit of competence� or for several �units of competence�, Booklets will be reviewed by training committee and revised. Printed as required, any profit to NARSA.

36. Training Materials Booklets (NARSA) Trainer programs (held by trainers) How they will deliver and assess the course.

37. NARSA Training Why do we need a training course? Training Course Training Materials Training System

38. Training � Three Ways RPL Training Course Combination of RPL and Training

39. RPL Recognition of Prior Learning and / or Experience. It will be possible for many supervisors to just go through the RPL process and not do any training at all. Levels of RPL Recognition (Matrix) Duty of Care Certificate Years of Experience �In house� training

40. RPL and Training Some supervisors may achieve some of the units of competence through RPL but will still need to do some training. There will be a matrix to determine what experience and prior learning is recognised. There will be some dependence on Hostel managers / heads of boarding for working with NARSA trainers to complete the matrix.

41. Matrix

42. New Staff Induction: Some of the �units of competence� will be pre-requisite to commencing employment (OS&H, Policies and procedures etc) and these will be done as induction before the supervisor starts work. Induction booklets will be context specific: relate to a hostel or boarding house and include policies / rules / procedures etc.

43. New Staff - Training On Line, External studies mode, One training session. Typically it would take at least a year for a supervisor to complete Certificate Four.

44. New Staff � On the Job Competencies Staff just learning �Knowledge� is not enough � staff must be competent in �practice� � must be able to do the stuff. Qualified NARSA assessors in each state who will work with Hostel Managers / Head of Boarding to establish competencies. Over time and as a training history is established with a Managers or HOB, they will sign off their own supervisors as competent

45. What Next 1 NARSA RPL Matrix devised Managers and Heads of Boarding should organise RPL for themselves as soon as possible.

46. What Next 2 NARSA Training will put out flyers that you can give to : *** Supervisors etc *** Governing Bodies to let them know what is happening about training, Who becomes involved with training, Who will pay for training

47. What Next 3 A group of professional writers who will start on the training books Illustrators needed Material validated by NARSA Committee Training Books produced for training.

48. The Future A group of trainers and assessors working with NARSA to deliver and assess Certificate Four and Diploma, Certificate recognised courses delivered at conference each year, Increasing number of specialized optional courses, Hostel Specific training material available for the whole course