Assistive Technology – Improving Care and Saving Money

1. Assistive Technology – Improving Care and Saving Money

2. The changing face of supported housing • Need for change in Herefordshire • Our vision – Henffordd Gardens • Funding the model • Features • Questions

3. The changing face of supported housing

4. Need for change in Herefordshire • Outcomes of Fletcher Report (2012) identified shortfall in quality sheltered housing • Under supply of housing-based provision for people with dementia or learning disability • Growth in people suffering with dementia by 2025, an increase of 67.7%

5. Need for change in Herefordshire • Older population increasing higher than the national average (48% growth in people over 65 by 2025) • Approximately 76.8% growth in people over 85 by 2025 • A significant change in the way new developments will need to be funded, which will have a major influence on developing future provision • Promoting Lifetime Homes

6. Our vision – Henffordd Gardens • Enhanced Living Scheme, utilising • assistive technology to – support life skills, reablement, lifetime care and independent living • Priorities: • Providing care and support under one roof • Preventing deterioration of health conditions • High quality supported housing • Avoiding hospitalisation

7. Our vision – Henffordd Gardens • Joint allocations policy with the local authority • Single access point for services • Accommodation to relieve acute shortage of hospital beds • Administrative Hub – for the provision of other HHL services such as reablement and domiciliary care

8. Funding the model • Worked with Support Solutions who supported our enhanced rents claim to the Local Authority • Service Charges & Enhanced Rents covers concierge (12 hours), communal areas, proportion of team leader role, care and housing management

9. Funding the model • Service delivered to individual not to the scheme • Self-funders – meet criteria set out by LA and HHL • Criteria – Over 55, cognitive impairment, require minimum 10 hours care & support per week

10. Henffordd Gardens - Features • A multi-service delivery point for 30 properties with Telecare, Telehealth, on-site GP consultancy facilities, carers, concierge and housing support. • Multi-use 3 bed accommodation for both hospital admission prevention and reablement for those being discharged from hospital.

11. Henffordd Gardens - Features • Digital inclusion – free communal information kiosk with internet access • Community living – digital noticeboards with news stories, scheme events, activities, groups, services, weather, etc. • Housing services portal – reporting on calls handled by on-site and off-site services • OK button for welfare checks

12. Henffordd Gardens - Features Tunstall’s MyWorld Grouped application for residents in an easy-to-use way for communication (email/messages), scheduling care visits, booking meals, home maintenance, finding out about community events, weather, etc.

13. Henffordd Gardens - Features • Health & Social Care access point – facilities available for GP services, district nurse, social worker • Concierge – 8am to 8pm, supported by Assistive Technology, intensive housing management, benefit advice, referral to support services, facilities management • Café & Bistro – social enterprise eatery

14. Questions? Questions? Questions? Simon Herdsfield, Head of Customer Services Email: sherdsfield@hhl.org.uk Tel: 01432-384097