1 / 15

CSCW

CSCW. Facilitating group work. CSCW. Computer Supported Cooperative Work Study of how people work together as a group and how technology affects this Support the social processes of work, often among geographically separated people. Examples. Scientists collaborating on a technical issue

raisie
Download Presentation

CSCW

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. CSCW Facilitating group work

  2. CSCW • Computer Supported Cooperative Work • Study of how people work together as a group and how technology affects this • Support the social processes of work, often among geographically separated people CS 4750

  3. Examples • Scientists collaborating on a technical issue • Authors editing a document together • Programmers debugging a system concurrently • Workers collaborating over a shared video conferencing application CS 4750

  4. Research Focus • Often divided into two main areas • Systems - Groupware • Designing software to facilitate collaboration • Social component • Study of human and group dynamics in such situations CS 4750

  5. Taxonomy Time Same Different Same Place Different CS 4750

  6. Taxonomy Time Synchronous Asynchronous Face-to-face Post-it note Co-located E-meeting room Argument. tool Place Phone call Letter Remote Video window,wall Email CS 4750

  7. Styles of Systems • 1. Computer-mediated communication aids • 2. Meeting and decision support systems • 3. Shared applications and tools CS 4750

  8. Computer-mediated Communication Aids • Examples • Email, Chats, MUDs, virtual worlds, desktop videoconferencing • Example: CUSee-Me CS 4750

  9. Meeting and Decision Support Systems • Examples • Corporate decision-support conference room • Provides ways of rationalizing decisions, voting, presenting cases, etc. • Concurrency control is important • Shared computer classroom/cluster • Group discussion/design aid tools CS 4750

  10. Shared Applications and Tools • Examples • Shared editors, design tools, etc. • Want to avoid “locking” and allow multiple people to concurrently work on document • Requires some form of contention resolution • How do you show what others are doing? CS 4750

  11. Example • Teamrooms - Univ. of Calgary • Video, CHI ‘97 CS 4750

  12. Social Issues • People bring in different perspectives and views to a collaboration environment • Goal of CSCW systems is often to establish some common ground and to facilitate understanding and interaction CS 4750

  13. Turn Taking • There are many subtle social conventions about turn taking in an interaction • Personal space, closeness • Eye contact • Gestures • Body language • Conversation cues CS 4750

  14. Geography, Position • In group dynamics, the physical layout of individuals matters a lot • “Power positions” CS 4750

  15. Evaluation • Evaluating the usability and utility of CSCW tools is quite challenging • Need more participants • Logistically difficult • Apples - oranges • Often use field studies and ethnographic evaluations to assist CS 4750

More Related