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Japan

Japan. Content. General Cultural Business. Quick Facts. 50% population on 2% land 99.4% Japanese Emphasis on English Shinto and Buddhist. Ethnic issues. 99% born in Japan Directed towards non-Japanese Associated with trouble . Tatemae and Honne. Public persona vs. real feelings

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Japan

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  1. Japan

  2. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Content General Cultural Business

  3. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Quick Facts 50% population on 2% land 99.4% Japanese Emphasis on English Shinto and Buddhist

  4. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Ethnic issues 99% born in Japan Directed towards non-Japanese Associated with trouble

  5. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Tatemae and Honne Public persona vs. real feelings Tatemae Face shown in public Behave as expected to behave Honne Real feelings and opinions

  6. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Wabi-sabi World view/aesthetic System Traditional Japanese beauty Imperfect Impermanent Incomplete

  7. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Empathy and Human Relations Gods show human emotions Empathy is rewarded Focus on social harmony Avoid open confrontation and competetion Success only if team works together Symbols

  8. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Popular Culture Attitudes of the present Link to the past Anime Manga Karaoke

  9. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Basic House Rules No outdoor shoes Slippers provided by host Special toilet slippers

  10. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak How to visit a temple Be respectful Osenko Believed to have healing power Wear nice socks

  11. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Japanese Bathrooms Two rooms Toilet separately Water in tub used by all family members

  12. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Tables and Sitting Table rules: Don't blow your nose Don't mention unappetizing topics Don't burp Move your dishes back

  13. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Drinking Rules Serve your friends Do not start until everybody is served kampai

  14. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Chopsticks Hold towards the end Lay your chopsticks down when you don't need them Don't stick your chopsticks into food Don't pass food directly from your chopsticks Do not spear food Do not point with your chopsticks Do not wave your chopsticks around

  15. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Dining out Plastic or wax replicas Waiter shows you to your table Wet towel for the hands Bill presented upside down No tips

  16. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Sitting techniques

  17. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Giving Gifts Oseibo and Ochugen Temiyage and Omiyage Birthday and Christmas

  18. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Titles -san -sama -kun -chan -sensai

  19. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Superstition The number four Stick chopsticks into rice Give food from chopstick to chopstick Sleeping towards the North Funeral Car Cut nails at night Lie down after eating Whistle in the night Black cat

  20. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Nonverbal communication and sign language in Japan

  21. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak What is nonverbal communication? Sending and receiving of wordless messages Gestures Touch Body language Posture Facial expressions Eye contact

  22. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Other forms Communication through objects Nonverbal elements in verbal communication Nonverbal elements in written language

  23. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Main functions Expressing emotions Expressing interpersonal attitudes Accompanying speech in managing the cues of interaction between speakers and listeners Self-presentation of one’s personality Rituals (greetings)

  24. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Nonverbal communication in Japan Kinesics is suggested to be the main difference between Americans and Japanese. Kinesics is: Gestures Body movements Posture

  25. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Bowing (Gestures) Refers to status The lower you bow the lower your status Hands in your pocket is considered to be rude

  26. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Walking and Sitting (posture and body movement) Both feet on the ground Legs may only be crossed at the ankles or knees The Japanese walking style is called „Teishisei“ Walking with quick strides and drooping shoulders

  27. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Do‘s and Dont‘s when doing business

  28. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Dresscode Dresses and Suits refer to status – the higher the price the higher your status Only suits and ties and tailored dresses are accepted Kimono at business dinners

  29. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Meetings Never takes place in the house of your Japanese business partner Never wear shoes unless you are asked to Take off coat, hat, shoes and gloves at the genkan

  30. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Eye Contact

  31. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Japanese Signs

  32. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Strictlybusiness

  33. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Do‘s and Dont‘s • Business card = firstimpression • Punctuality = veryimportant • Business is a groupactivity and based on relationships • Whilearguing, never lose temper

  34. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Appointments at least 2 weeks in advance Avoidmid-December to mid-January; Golden week, April 29 to May 5; and Obon Office onlyfrom 8 a.m. to 2 p.m.

  35. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Hierarchy • Older people havehigherstatus • Men higherthanwomen • Buyershigherthansellers • Big companieshigherthansmallones

  36. Socio-Cultural Competence Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak Especially for women Non-Japanesewomenaretreatedpolitely Male-dominatedbusiness No jewelryorheavymakeup Participatesocially

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