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Perica SUČEVIĆ - Перица СУЧЕВИЧ Head of the legal department of the DGME ESAP - Moscow, 05-08/12/2007

Development of e-governement in France. Perica SUČEVIĆ - Перица СУЧЕВИЧ Head of the legal department of the DGME ESAP - Moscow, 05-08/12/2007. Presentation of the Directorate General for State Modernisation (DGME). Creation of the DGME Missions of the DGME.

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Perica SUČEVIĆ - Перица СУЧЕВИЧ Head of the legal department of the DGME ESAP - Moscow, 05-08/12/2007

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  1. Development of e-governement in France Perica SUČEVIĆ - Перица СУЧЕВИЧ Head of the legal department of the DGME ESAP - Moscow, 05-08/12/2007

  2. Presentation of the Directorate General for State Modernisation (DGME) • Creation of the DGME • Missions of the DGME

  3. Presentation of the Directorate General for State Modernisation (DGME) • Quality and simplification service • Modernisation of public management service • E-government development service

  4. What is E-governement?

  5. Brief history of e-governement in France Track record of the first period 1995-2002 • Progression (of the front office) • Difficulties (of the back office)

  6. Brief history of e-governement in France Best practices 1995-2002

  7. Brief history of e-governement in France E-governement in 2003

  8. Brief history of e-governement in France • Creation of the ADAE • Missions of the ADAE

  9. Brief history of e-governement in France 2003 - A favourable climate

  10. Brief history of e-governement in France Preparation for the second stage :2004-2007

  11. Brief history of e-governement in France • Four imperatives 1: Listen constantly to users and administrations 2: Make services accessible to all 3: Setting up a pact of trust 4: Doing better while controlling State expenditure

  12. Brief history of e-governement in France Preparation for the second stage :2004-2007 • The difficulties

  13. Brief history of e-governement in France Preparation for the second stage :2004-2007 • A strong political support • Target 2007 : an administration of service

  14. The ADELE ProgramThe E-governement strategic plan • Offer a greater number of services, which will be user-friendly and accessible to everyone at all times, while creating a climate of trust. • Contribute to modernising the civil service

  15. The E-governement strategic plan A. The new services offered to users by the development of e-government. • 1. Services focusing on the needs of users • 2. Personalised services • 3. Services accessible to everyone • 4. User-friendly services • 5. Simplified procedures • 6. Services making it possible to move the regulatory and administrative complexity into the back office • 7. Greater responsiveness of the administration

  16. The E-governement strategic plan B. Creating a basis for increased confidence 1. Greater transparency and better control by citizens and professionals in their exchanges with the authorities 2. Tools for building trust

  17. The E-governement strategic plan II. Contribute to modernising the Civil Service A. Improve the work of public employees and the organisation of public services • 1. Advantages for civil servants • 2. The efficiency of the State and the public services • 3. Electronic archiving, a guarantee of good administration • 4. Bringing resources into line with needs in the public services • 5. Promoting the proper implementation of decentralisation • 6. Carrying out experiments within partnerships in the public and private sectors

  18. The E-governement strategic plan B.    Restore the financial leeway of the State and the public services • E-government: a major source of savings 2. Rational implementation

  19. The e-government action plan The ADELE programme 2004-2007 140 measures – 300 services

  20. The e-government action plan I - Offer a greater number of services, which will be user-friendly, and accessible to everyone at any time • Services designed for the citizens • Services for business • Services designed for associations D. Services designed for regional authorities

  21. The e-government action plan • Contribute to the modernisation of the public services in synergy with european partners and steer the development of e-administration while creating conditions of confidence • The improvement of the civil service and e-administration • Implement or strengthen the security of information systems • The e-administration guidelines D. Communication and evaluation tools

  22. The e-gov 2006-2010 action plan • E-gov guidelines • i2010 project

  23. Legal aspects of e-government prior to 2005 • Law N°94-126 dated 11 February 1994 relating to individual initiative and enterprise • In tax matters : the general tax code • In social matters : the social security code

  24. A common legal framework for e-government • Law dated 9th December 2004 to simplify the law

  25. A common legal framework for e-government Edict dated 8th December 2005 • Definitions • The authorities to which the edict applies • Simplification of the formalities made by electronic means • Security measures contained in the General Security Directory (GSD) • The General Interoperability Directory (GID) • Various measures relating to the rights of citizens when communicating with the administration

  26. Interoperability rules • Focus on theGeneral Interoperability Directory • The IDABC program

  27. Security rules • Focus on theGeneral Security Directory

  28. Acessibility rules • Focus on theGeneral Accessibility Directory for Administrations

  29. Services for Citizens • Address Change Notification Service • Request for civil status acts • Income Tax online • Administration 24h/24

  30. Services for business • TeleVAT • Net-entreprises • Subsidies for associations

  31. Services for civil servants • synergies.modernisation.gouv.fr • CybEO • Admisource

  32. Services for administrations • Presto • Pilae • Digital legal control by supervision authorities • Chorus • Helios

  33. Panorama of other services • Family • Citizen’s life • Employment • Leisure

  34. Process re-engineering • Management of processes and re-engineering

  35. Administratives reforms for the implementation of e-governement projects • Improvement of the quality of the public services • Simplification of the law • Simplification of the formalities

  36. Monitoring and evaluation of e-governement projects • The MAREVA method

  37. Reinforcement of the State thanks to e-government • Modernisation audits • General review of public policies • Public service relays

  38. Protection of personal data • The CNIL : An independent administrative authority • The Data Protection Act

  39. Electronic signature and management of digital identity • Articles 1316 to 1316-4 of the Civil Code • Identity and Access Management

  40. Personal portal « Mon.service-public » • A personalised access to all public e-services • The federation of identity • A personal storage space

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