WELCOME TO BIEL’S LUNCH & LEARN

1. WELCOME TO BIEL’S LUNCH & LEARN ASP ImageSilo - Web Based Image Retrieval Biel’s Information Technology Systems Since 1939

2. Agenda • Introductions • Questions • Imaging 101 • Electronic Document Management System Options • What is Web Based Imaging • Demonstration • ASP Advantages Biel’s Information Technology Systems Since 1939

3. Biel’s Information Technology Systems • Founded 1939 • Information Management Solutions • Both Analog & Digital Technology • 500+ Customers • 75+ Imaging Installations • 50 + Employees Biel’s Information Technology Systems Since 1939

4. PRODUCTS & CONVERSION SERVICES • Analog & Digital (Onsite or at Biel’s) • Complete Turnkey Imaging systems • Archive Writer Services (Image to Film) • Film Conversions (Film to Image) • COM Services • Vault Storage • Forms Processing • ASP • Analog Equipment Biel’s Information Technology Systems Since 1939

5. IMAGING 101 Why Document Imaging? • Immediate access to: • A limitless quantity of documents • From your desktop • From anywhere in the world • Multiple users viewing same document • Multiple retrieval options • User determines “fields” by which documents may be retrieved Biel’s Information Technology Systems Since 1939

6. IMAGING 101 • Space Savings • Electronic imaging of documents provides enormous space savings. Virtually millions of pages are stored in a few square feet. • Cost Reduction • Depending upon the “geographic location” of the system, the space savings is frequently sufficient to cover the annual cost of the system. • Efficiencies within the organization may provide an opportunity to re -deploy people, offering significant payroll savings. Biel’s Information Technology Systems Since 1939

7. IMAGING 101 • Security of all information • It is virtually impossible to “DUPLICATE” a massive paper based system without the use of electronic imaging technology. Security options range from daily tape rotation to redundant systems in remote locations. • If so desired, the original documents may be retained at an off site storage facility for legal or archival purposes. • Another security option is to create a “microfilm” copy of the records to answer any legal or archivalconcerns • Secure access to documents and or functions Biel’s Information Technology Systems Since 1939

8. IMAGING 101 • WHAT IS A DOCUMENT IMAGING SYSTEM? Biel’s Information Technology Systems Since 1939

9. Imaging 101 • Two components to an Imaging System: • Object • Identification Index Biel’s Information Technology Systems Since 1939

10. What is considered an object? Video, Voice, and Sound Files Black and White Scan Source Pages Computer Output Redaction, Notes, and Annotation Color EDI Engineering Drawings X-RAY Biel’s Information Technology Systems Since 1939

11. IMAGING 101 • Identification Index • What and Where is the object? • Each “Index” is called a “Field • Can be many fields for an index • Example: Personnel Record • Name • SSN • Date Hired • Record Type Biel’s Information Technology Systems Since 1939

12. Solution Options • System (Software)Purchase • In house Scanning • Outsource all Scanning • Outsource Back File Scanning • RX CD’s • ASP • No Software Purchase • Outsource Scanning • In House Scanning Biel’s Information Technology Systems Since 1939

13. What is an ASP System • Web-based document repository for instant access to corporate data • Scanned Documents • Existing Electronic Documents • Spreadsheets • PDF’s • Word • Standard Browser Interface

14. Biel’s ASP Partner • Digitech Systems, Inc. • Product Image Silo • Papervision Software • Feature Functionality • Email, print and fax documents directly from your browser • Support for any file type provides instant, world wide access to your scanned ordigital documents Full annotation capabilities allow document markup without modifying the original

15. Paper Retrieval • Go to File Cabinet • Find Folder • Find Page • Copy Page • Fax page • Fill out Fax Cover Sheet • Multiple Copies if Different Users • Refile • Back to Desk Biel’s Information Technology Systems Since 1939

16. Why ASP vs. Standard Imaging system • Any Document, Anywhere, Anytime • No capital $$$ for software purchase • No $$$ for annual software maintenance • Automatic revision updates • Unlimited number of users • Unlimited number of applications • 24 x 7 accessibility • Limited IT resources needed • Instant Implementations

17. Technical Overview • DELIVERY AND RELIABILITY • Live OC48, OC12 and OC3 connections to five different tier-1 internetservice providers • Dual entry points for all fiber rings ensures physical reliability of data lines • Situated on a protected power grid to eliminate the possibility of rolling brownouts • On-site diesel generator provides emergency power • State-of-the-art battery backups clean and back-up external power sources • Advanced HVAC system ensures constant data center temperature

18. Technical Overview • DELIVERY AND RELIABILITY • HVAC tied directly to fire detection and suppression system is constantly monitoring air for smoke • VESDA (Very Early Smoke Detection Alarm) system detects microscopic changes in the data center environment • Complete FIKE system with redundant phone lines ensures communication in the event of an emergency • High-volume, high-speed tape library provides consistent backups of your data • Global DNS network provides unprecedented DNS reliability and response times

19. Technical Overview • CAPACITY AND SECURITY • 128-bit SSL (Secure Socket Layer) encryption of all network communications • Caching routines ensure stored data is never exposed to the public network • User and group level application security limits access to projects and functionality within projects • Document level application security limits access to specific documents • Load-balanced, fully redundant web server clusters ensure fast response times, even under heavy loads

20. Technical Overview • CAPACITY AND SECURITY • Redundant firewall clusters managed by our firewall experts with constant monitoring • Redundant upload server clusters allows data to be uploaded at any time • RAID Level 5 storage provides reliable, instantaneous, online access to your data • Multiple backups rotated off-site on a daily basis • Detailed auditing monitors and records all user activity • Monitor live user activity as it is occurring • Searchable security logs allow administrators to target specific actions, users, datesor search valuesto monitor activity

21. Basic Pricing • Based on Magnetic Storage Space • Billed Monthly • 1- 5 Gigabytes $250.00/month • Approx. 150,000 images • 5-10 Gigabytes $450.00/ month • Approx. 300,000 images Electronic Images are much smaller in size

22. THANK YOU Biel’s Information Technology Systems Since 1939