Chapter 4 Review

1. Chapter 4 Review • Written communication = Verbal communication? • Define euphemism? Equivocation? • Difference between connotative and denotative meaning? • In the communication process, the sender _______________ a message, while the receiver ________________ the message. • Decodes, encodes • Encodes, decodes • Decodes, decodes • Encodes, encodes

2. Nonverbal + Interpersonal Communication Chapter 5 Recap/Lecture

3. True or False • One cannot NOT communicate (aside from grammatical issues ) • What does this mean? • Communication = transactional

4. What is nonverbal communication? • Communicating without words • Plays role in communicating effectively • Helps with conversation management • Intentional and unintentional • Consciously and unconsciously (largely the latter) • Shared meaning

5. Nonverbal communication…. • Often ambiguous • More believable than verbal communication • May conflict with verbal communication • Mixed messages • Can be used to regulate and adapt to conversation • Interaction adaption theory (for the latter)

6. Influential Factors • Culture • Gender • Age • Context

7. Nonverbal Communication Codes • Visual-Auditory Codes • Contact Codes • Place and Time Codes

8. Visual-Auditory Codes • Body Movement (Kinesics) • Body Orientation • Gestures • Delivery • Citing • Seeking • Turn http://www.youtube.com/watch?v=iA3QNM5eKNw

9. Visual-Auditory Codes • Physical Appearance • Physical Characteristics • Level of attractiveness • Body artifacts (e.g. jewelry, tattoos, body piercings) • Examples • Consider you interacting with this person (so interpersonal communication) • Think about your willingness to • …date • …interview • …work with on a project • …hang out with • ….trust • …approach

10. EXAMPLES

12. Visual-Auditory Codes • Facial Communication • Eye Contact • Facial Expressions • Smiling • Voice (Paralanguage) – How you say it • Vocal qualities • Pitch, rate, volume, tempo, pronunciation, etc • Vocal distractors • “ums”, “uhs”, “ehs” • Vocal characterizers • Crying, laughing, whining, muttering, etc. • Silence http://www.youtube.com/watch?v=jI4OCSYXPHM

13. Contact Codes • Touch = Haptics • Functions of touch • Positive • Playful • Control • Ritualistic • Task • Hybrid • Accidental

14. Contact codes • Space = Proxemics • Personal space • How do we protect our personal space? • Territoriality/Territorial Markers • Distance • Personal, intimate, social, or public • How do we respond if our space is violated? • Expectancy Violation Theory

15. Place and time codes • The Environment (e.g. color, lighting, room design) • What do these colors usually communicate? • Red • Black • Green • Blue • Pink • Time (Chronemics) • Late to your first date? • Late to dinner with your best friend? • Late to meeting with professor?

16. Read the nonverbal communication • http://www.youtube.com/watch?v=bh__g-ZZ6WA • K. Hart

17. Differences in use of nonverbal communication?

18. Continuing the debate… • Differences between men and women, in terms of nonverbal communication? • Your thoughts? (Application Exercise) • http://www.youtube.com/watch?v=Gz-kykWD0a0

19. Continuing the debate…. • What about in different settings? (Focus on INTERPERSONAL communication) • Workplace? • Church? • Dance club? • Are dance moves examples of nonverbal communication? • What do they communicate in interpersonal communication? • http://www.youtube.com/watch?v=D7sRVSA-Nss (43:07 mark)

20. Improving Nonverbal communication and recognizing The importance

21. Ways to improve nonverbal communication • Understand the relationship between verbal and nonverbal communication • Be tentative with your interpretations • Avoid nonverbal distractions • Remember the role of context in nonverbal communication • Pay attention to your own nonverbal behaviors • Ask others about your nonverbal communication

22. Food for Thought • How difficult would it be to communicate without nonverbal communication? • ACTIVITY!!! Let’s play TABOO!  • How difficult would it be to understand a full message by only observing nonverbal communication? • http://www.youtube.com/watch?v=VSJHdQMajfE

23. Wrap-Up • Which was more difficult? Communicating without verbal or without nonverbal? Explain. • What did the two activities teach you about the importance of both nonverbal and verbal communication? • Nonverbal communication happens even when you are sitting at your desk. • What do you feel you communicated in class this week (through your nonverbal communication)? Was this intentional? • What are you communicating today with your attire? Was this intentional? • How do each impact others’ perceptions of you?

24. In-Class Activity • Pick a partner • Someone from opposite side of the room • Have a conversation: how did you spend your snow day?? • Pay attention to your partner’s nonverbal behaviors • Share—What did he/she do? Was it helpful? Were you surprised by your nonverbal behaviors?

25. Application Exercise - MW • AE #4 (10 pts) • For AE #3, you looked at the verbal behaviors of men and women; now let’s look at nonverbal behaviors • Look at two encounters; one between 2 females AND one between 2 males • What did you notice? Were there any similarities? Differences? • What other factors do you think played a role? • Must factor in terminology from chapter • 2 paragraphs OR 2 very detailed lists • Due Wednesday (2/5)

26. Application Exercise - TR • AE #3 & #4 (20 pts) • Examining differences between men and women (if any) • Look at two encounters; one between 2 females AND one between 2 males – focus on their use of verbal AND nonverbal communication • What did you notice? Were there any similarities? Differences? • What other factors do you think played a role? • Must factor in terminology from chapter • 4 paragraphs OR 4 very detailed lists • Due Thursday (2/6)

27. Application Exercise #5 – Due Monday/Tuesday • Before we evaluate your listening within interpersonal communication, let’s continue to evaluate your individual listening skills • Practice your listening within two different scenarios; one from category A and one from category B • Category A: favorite television show, new/unfamiliar song by favorite artist, favorite talk show, funny/interesting clip on YouTube • Category B: news broadcast, political speech, class lecture (other than our class) • Compare your listening for each: • What were the similarities and/or differences? • Were there any barriers involved? (noise, message overload, message complexity, etc.) • Were you an effective listener? Why or why not? (use textbook terminology in your explanation) • Now, wait until the next day (or at least a few hours); how much of each situation do you still remember? What helped you remember? • Format: at least 2 paragraphs, typed (must use textbook terminology and address all questions)