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Leveraging Core IT from a Departmental Perspective

Learn how the IUB Health Center effectively leveraged OneStart and Workflow to enhance their services and improve efficiency. This case study explores their goals, technology used, ownership, and future objectives.

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Leveraging Core IT from a Departmental Perspective

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  1. Leveraging Core IT from a Departmental Perspective Case Study: How the IUB Health Center leveraged OneStart and Workflow Peter Grogg, Associate Director IUB Health Center Brian McGough, Director Enterprise Software, UITS

  2. Session Agenda • Goals review • Embarking on the Journey • Technology leveraged • Ownership • Demo • Wrap up

  3. Goals Review • Integrated presence in OneStart • Project Health Center Services • Provide a space for future services to be deployed • Initially allow for online appointment scheduling workflow based process , with additional services to follow

  4. Goals Review • Future Objectives in OneStart • Medication Management • PHR Integration • EHR-PHR Data Exchange • Care Management/Coordination Tools • Financial Services • Intake Form Completion & EHR integration

  5. Embarking on the Journey • Iterations on where to start • Identifying the services and content • Identifying the business processes to focus on • Learning the possibilities • Learning about OneStart Publishing possibilities • Learning about Workflow and eDocLite

  6. Embarking on the Journey • Identifying the team • Members of the IUB Health Center • Functional owners • Technical long term owners • Members of the OneStart Team • Technicians and advisors • Members of the Workflow Team • Technicians and advisors

  7. Technology Leveraged • OneStart • Role based publishing • Tabs/Sections publishing and navigation • XML Content Portlet and publishing • Workflow • eDocLite form process definitions • Routing Rules, Workgroups, setups • Doc Search, Action List

  8. Ownership • OneStart and Workflow • Both core technology platforms • Supported and maintained by UITS • Content and Custom Workflow processes • Owned and maintained by the IUB Health Center • Support and Advice available from central portal and workflow teams

  9. Demo • https://onestart.iu.edu

  10. Demo Review • An Example XML Portlet (file) • For complete XML Portlet specs page • An Example eDocLite IUHC MedClinic Appointment Request  • Doc type file • eDocLitefile • Glue it all together through real time publishing in OneStart

  11. Wrap Up • Illustrating an Effective Partnership • Leveraging core IT Assets and Staff • Delivering content as defined by the IUB Health Center • Scalable, robust, and extensible solutions provided on an existing platform supported by UITS to be leveraged by our community • OneStart and Workflow teams are well positioned • To partner with content providers across the University • To leverage role based and group based security for resources • To provide a common solution set

  12. Questions? • Thanks For your Time • Peter Grogg, Associate Director IUB Health Center • Brian McGough, Director Enterprise Software, UITS • If you are interested in a potential partnership with the OneStart and Workflow development teams, please email (onestart@indiana.edu)

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