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Communication Skills

Communication Skills. Juliet Koprowska Symposium Evaluating the Outcomes of Social Work Education May 15 th , 2009. Research question. Are communication skills improved through learning within the university?. Research methods. Self-efficacy scale

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Communication Skills

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  1. Communication Skills Juliet Koprowska Symposium Evaluating the Outcomes of Social Work Education May 15th, 2009

  2. Research question • Are communication skills improved through learning within the university?

  3. Research methods • Self-efficacy scale • Recorded interview with service user-actor • Self-evaluation of interview • Service user-actor evaluation • Assessment of recording • Feedback from service users on placement • T1 = prior to teaching, T2 = 3 months later, after teaching, T3 = 9 months later, after first placement

  4. Self efficacy1= Cannot do at all 6 = Certain I can do

  5. Self efficacy1= Cannot do at all 6 = Certain I can do

  6. Self efficacy1= Cannot do at all 6 = Certain I can do

  7. Service User and Student Evaluation

  8. Example A

  9. Example B

  10. Learning • Students may go down as well as up • Routine integration of some measures may promote reflexivity • Complete data difficult to obtain

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