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W aiter & I nteractive R estaurant M enu

The WIRM solution offers an interactive menu for web-savvy diners, providing convenience, increased menu functionality, and diner satisfaction. This UI design leverages familiarity with the web, using touch screen with stylus, tabs, customer ratings, and search function.

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W aiter & I nteractive R estaurant M enu

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  1. Waiter & Interactive Restaurant Menu CS160 – Fall 2001 Group 2 Josephine Choi Jason Kuo Ian Wang Kristen Wong

  2. Overview • Problems associated with the restaurant dining experience • The WIRM solution • UI design and evolution • Representative Tasks • Summary • Questions & Answers

  3. Problems • Timing and Efficiency - Waiting for the waiter - Feeling rushed by the waiter • Unfamiliarity with menu items - what’s good on the menu? • From the restaurant’s POV: - Physical menu changes are difficult

  4. The WIRM Solution • Waiter & Interactive Restaurant Menu • Goals: - Convenience - Increased menu functionality - Increased diner satisfaction • Target group - Web savvy diners at family style restaurants

  5. Overall UI Design • Web-like interface - Leverages users’ familiarity with the Web with links and buttons • Touch screen w/ stylus

  6. Overall UI Design • Navigating with tabs • Menu Items - Images/Descriptions - Customer ratings • Use of links - Customer reviews

  7. Overall UI Design • Search function - Uses keyboard - Narrows down options • Help Button - Always present - Flexibility

  8. Major UI Revisions • Revisions -> minimize confusion - No “order tray” on top level - “Order” vs “Add to Order …” buttons - Providing feedback to diners (e.g. Order confirmation messages)

  9. Sample Scenarios • Ordering a beverage (Easy) • Ordering an entrée with special instructions (e.g. no olives) (Medium) • Ordering an entrée with specific parameters (e.g. price, ingredients) (Hard) • http://inst.eecs.berkeley.edu/~cs160-aj/README

  10. Summary • The Problem - Inconvenience and frustration associated with lack of timely service and unfamiliar menus • The Solution - WIRM, an interactive menu that - is readily available - better informs the diner - simplifies menu searching and sorting

  11. Questions?

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