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Neighbourhood Performance Report External March 2012 Ver 1.0

2. ContextualProperty Breakdown (3)RentsArrears %(4-6) Pre-Court interviewNo. asked to attend(7)No. in attendance(8)Collection Rate (9, 10,11) RepairsEmergency (12,13)7 Day (14,15)28 Day (16,17)VoidsNo. of sign up's (18)Average void time(19)Commu

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Neighbourhood Performance Report External March 2012 Ver 1.0

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    1. 1 Neighbourhood Performance Report – External March 2012 Ver 1.0

    2. 2 Contextual Property Breakdown (3) Rents Arrears % (4-6) Pre-Court interview No. asked to attend (7) No. in attendance (8) Collection Rate (9, 10,11) Repairs Emergency (12,13) 7 Day (14,15) 28 Day (16,17) Voids No. of sign up’s (18) Average void time (19) Community Engagement & Investment CIP Bid Submissions (20) Anti-social Behaviour New ASB cases per Neighbourhood (21) New ASB cases per type (22) Complaints No. of complaints v % responded to within timeframe (23) Number of complaints by Department (24) Complaint outcome (25) Neighbourhood Management Evictions (26) Estates requiring inspections (27) Estate inspections per annum (28) Average estate inspection score (29) Estates inspections completed (30) No. of residents attending estate inspections (31) Average cleaning & gardening satisfaction scores (32) Diversity data recorded (33) Estate Evacuation Plans Estate Evacuation Plans required (34) Estate Evacuation Plans completed (35) Leadership Factor Satisfaction Scores (36)

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