Emergency Response A Key Priority for the Liquid Pipeline Industry August 8, 2013

1. Emergency Response A Key Priority for the Liquid Pipeline Industry August 8, 2013

2. Assessing Our Current Position • Needs identified by NTSB and others to improve first responder incident response training • Liquid pipeline operator leadership commissioned an industry-wide ER task group in Spring 2012 • Gathered insights from Natl. Assoc. of State Fire Marshals, Louisiana State Police, International Associated of Fire Chiefs, National Emergency Number Association, USCG, EPA, DOT, PHMSA • Developed response priorities and plan

3. Identified Opportunities • More effective communication • Increase number of response exercises that include Federal/State/Local agencies • Uncertain level of operator response communication, training, and preparedness, and that of agencies • No industry response training certification • Inconsistent first responder training, effectiveness • No industry performance standards for preparedness and communication

4. Our Target “To align industry, government and emergency response organizations’ expectations, practices and competencies to promote timely and effective response to significant incidents.”

5. ER Team Goals • Training– Create standard pipeline incident response training course and get adoption by first responderumbrella organizations; enhance training for operators • Exercises – Operators and ER organizations consistently exercise together on pipeline incident scenarios. • Learnings – Openly share learnings within industry and with ER organizations. • Communication – Conduct active, ongoing dialogue and communication between operators and ER organizations.

6. Favorable Industry Response • Industry leadership challenged ER team to take even more aggressive approach than originally proposed by the team • Summer 2013, pipeline industry leadership approved expanded ER Team action plan with additional funding and manpower resources

7. Training Strategy • Modify NFPA codes to require training for pipeline emergencies • Industry program to share member ER training • Online industry ER training portal • Industry grant program for training first responders • Participate in key ER training workshops, conferences, meetings

8. Exercise Strategy Develop an industry Recommended Practice Track industry exercises, allow member participation Industry grant program supporting First Responder participation in exercises Partner with TRANSCAER to develop exercises on pipeline emergencies Industry exercise endorsement program for specific emergency exercises

9. Learning Strategy • Annual industry forum to share learnings with members and first responder organizations • System to alert members of government ER exercise opportunities • Share industry articles on ER with members and external audiences • Method of sharing operator incident case studies ASAP

10. Communications Strategy • Establish an industry Emergency Response Advisory Board • Develop a communication plan that articulates the strategies, goals and activities. • Participate in ER conferences, workshops • External communications campaign

11. Challenges • First responders making relatively rare pipeline incidents a priority • Wide-spread first responder acceptance and adoption • Finding best balance between public desire to know information and protecting against security threats