Torex Retail PLC Petroleum & Convenience Store Solutions

1. Torex Retail PLCPetroleum & Convenience Store Solutions David Willis – Chairman Felix Timmermans – Business Development Director Mumbai January 2005

2. Agenda • An Introduction to Torex Retail • Our “TANK to BANK” philosophy • The Torex Retail Site Controller • The tank level gauge • Forecourt connectivity • Loss detection and prevention • Remote management • Our approach to the Indian Market

3. One Focus • Passionate about retail

4. Our Business Torex Retail is the largest independent supplier of retail solutions in Europe

5. One Purpose • Maximise customer R.O.I.

6. Our Experience Over 25 years In over 20 countries Serving many vertical markets With innovative solutions

7. Our Breadth of Experience • Northern and Western Europe • Southern and Eastern Europe • Russia • Middle East • Far East • North America • Over 1,200 staff

8. Breadth of Market Experience Optical Petroleum Discounting Travel Electrical Home Furnishing & Textiles Catalogue Retailing Sport & Leisure Food & Drink RETAIL MARKETS DIY Toys & Learning Coffee Shops Pharmaceutical Retail Banking Music & Entertainment Convenience Freezer Centres Bookstores and cards Communications Variety / Department Store CTN Jewellery & Accessories Fashion & Lifestyle Cash & Carry

9. Our Range of Expertise • Design and Development • Project Management • Networking & Infrastructure • Rapid Large Scale Deployment • Maintenance & Field Service • After-sales Support

10. Solution Portfolio WMS Warehousing Head Office Systems Merchandising & Financials LORD Suite Java Windows Data mining EPOS Hardware Software Content Enterprise Store Torex Retail Performance Management Digital Media Smilecount Specialist Markets Customer Feedback Leisure/Petrol management Visual HHT Headcount Mobile Customer Counting

11. Innovation • Building both JAVA and .NET environments • Supporting both LINUX and Windows platforms • Integrated Suite of Retail Management Solutions • Productivity Tools Providing Proven and Rapid R.O.I. • Membership of Metro ‘Store of the Future’ • Evaluating and Using Emerging Technologies

12. Our Customers Include

13. Business Partners

14. Our Financial Strength • Listed Company with a Market Value of €150 million • 30% Owned by Management & Staff • Balance predominantly held by ‘Blue Chip’ Financial Institutions • Annual Revenues of €100 million • Annual Profits of €15 million • Access to additional capital for future growth & investment

15. A Winning Organisation • Matalan • Big Food Group • Somerfield • WHSmith • Co-op Pharmacy • MKOne • Breuninger • Otto • Esprit • MontBlanc • Atkinsons • JJB Sports More than €35 Million in 2004

16. Petroleum & Convenience Store Solutions TANK to BANK Our purpose is to provide oil companies and their retailers with a Tank to Bank solution whereby complete control is maintained from the time product leaves a distribution terminal to the time it is delivered into a motorist’s tank.

17. From Tank to Bank

18. What we do and don’t • We don’t • produce or sell pumps (so we can operate independently) • hire 3rd parties to develop new products or services (we have the skills and know-how)

19. What we do and don’t • We do • offer tailor-made solutions (if no generic solutions are available) • have strategic alliances allowing our business partners to offer better solutions using our products and know-how • have over 20 years experience in service station automation, back office and head office operation

20. Site controller

21. 9730 Site controller • Hardware: • Connects to all peripherals on the forecourt Supports interfaces to most forecourt peripherals • Industrial PC and housing. Solid state hardware. • Industrial operating system: Windows XP Embedded • Controller for pumps; tanks and magnetic card terminals • UPS in option • Isolated serial interface • Optional modem interface • LAN interface to POS

22. 9601 Site controller • Hardware: • Connects pumps and level gauges on the forecourt Supports interfaces to most forecourt pumps and LG • Industrial PC and Housing. Solid state hardware. • Industrial operating system: Windows XP embedded • Controller for pumps and tanks • UPS in option • Isolated serial interface • Optional modem interface • Attended operation

23. Mode of service • Unattended • Attended • Self service

24. Attended service • Control of fuel supply from depot to site’s tanks • Control of dispensers and delivery to customers • Wet stock reconcilliation • Financial reconcilliation • Control over site management and attendants • Tagging • Portable EPoS and printer

25. Self Service • Fuel sales • Shop sales • All types of payment modes • Chip and PIN • Touch screen and customer display • Silent thermatic printer • Bar code reader • Cash drawer

26. Peripherals

27. Peripherals

28. Pump connectivity • We have implemented over 70 different pump protocols • Including: • Nuove Pignone • Somapetrol • Wayne • Gilbarco • Tokheim • Midco* ; L&T*; Aplab*; Tatsuno* • IFSF • Mechanical counters (bulk meter) * Under development

29. Tank gauging MT-1 • Peripheral for POS via site controller • Provides product level, temperature and water level • Supports IFSF • EPoS modules: alarms and calibration • Veeder – Root technology.

30. Automatic tank calibration • Independent type of level gauge • Registers throughput dispenser and stock change • Creates a very high precision tank table

31. Daily stock reconciliation

32. Product loss detection • Tanker delivery control • Static product control & alarming • Fast alarm 4 litre / h in one hour • Slow alarm 0,4 litre /h in ten hours • Dynamic wet stock control & alarming • Better than 10 litre in ten hours

33. Connectivity

34. Remote management TMS • GUI graphical user interface • One central database • Definition module • Groups of stations • Calls and reports • Export data to main frame • Editing fuel price • View • Alarms (option)

35. Alarm control Portal of web based services for the Petroleum Retailer • Tool to provide control over the equipment on service stations • Extensive and flexible alarm generator • Monitors the problem until it is solved • For: • Engineering • Retail Operations • Retail Automation.

36. Experience Torex Retail, whose experience of over 25 years, is unparalleled in the field of petroleum retailing software systems. • Interface to all pump manufacturers • Integrated system from “Tank to Bank” • Work with major oil companies & retailers • In 15 mature and emerging markets • Open platform • Fast reaction time for new functionality

37. Our Strategy for India • Work with local companies of the customer’s choice • Partner with IBM, India for support • Partner with Oilco for on-site servicing • Open sales and support facility and invest as necessary • Sub-contract manufacturing and assembly of hardware in India • Develop local software resource • Take a long-term view, be patient and prudent • Torex Foundation to fund an orphanage for Tsunami victims in southern India • Torex Retail is here to stay, invest and win your confidence

38. Performance: Torex Retail DELIVERS • Market Leading Solutions • Unrivalled Customer Service • Tangible Partnership Benefits • Rapid Return on Investment