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RIDING THE WAVES OF CULTURE

RIDING THE WAVES OF CULTURE. FROM CRISIS TO INTEGRATED THOUGHT AND ACTION. FONS TROMPENAARS 26 September 2009 Milano, Italy. Key Popositions. Current educational programs are built on mutually exclusive logics

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RIDING THE WAVES OF CULTURE

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  1. RIDING THE WAVES OF CULTURE FROM CRISIS TO INTEGRATED THOUGHT AND ACTION FONS TROMPENAARS 26 September 2009 Milano, Italy

  2. Key Popositions • Current educational programs are built on mutually exclusive logics • Teachers, students and graduates are not well equipped to deal with the new realities that multi- and inter-culturalism imposes upon them • We need to develop new paradigms of teaching and link it to important issues such as sustainability, leadership and innovation

  3. Our clients and partners

  4. Approaching Dilemmas: Navigating Strategic Tensions To Create Wealth is to Combine Values That are not easily joined… Therefore scarce... Therefore profitable….

  5. This approach leads to concrete and measurable actions… Realize and Root Implement Reconciling Actions Impact Reconcile Resolve Cultural Differences Respect Appreciate Cultural Differences Recognize Increase Awareness Time

  6. Core Proposition “Successful teachers have the propensity and competence to help students reconcile dilemmas for better sustainable results”

  7. A model of culture Explicit Culture Implicit Culture

  8. About Culture Is a dynamic process of solving human problems/dilemmas in the areas of… - Human Relationships - Time - Nature

  9. 01/ The Car Accident What happens to your friend?

  10. My friend has a definite right as a friend to expect me to testify to the lower figure. He has some right as a friend to expect me to testify to the lower figure. C. He has no right as a friend to expect me to testify to the lower figure. 01/ What right does your friend have?

  11. 01/ Dilemma INTEGRITY • The top 2 of your corporate values are: • Integrity • We respect the cultures of others Please discuss in the context of these values what your answer would be…

  12. Universalism versus ParticularismIndividualism versus CommunitarianismNeutral versus Affective Specific versus Diffuse Achievement versus AscriptionSequential versus SynchronicInternal versus External Control 01 02 03 04 05 06 07

  13. 01/ Universalism vs Particularism • Consistency • Systems, standards & rules • Uniform procedures • Demanding of clarity • Letter of the law • Flexibility • Pragmatic • Make exceptions • “It depends” • At ease with ambiguity • Spirit of the law

  14. 01/ Universalism Friend has no/some right and would not help

  15. 01/ Dilemma Globalism and Localism Global Standards (Critical Mass) Cultural Diversity (Differing solutions)

  16. Transnational Centers of Excellence (10,10) “Be like US” (1,10) (10,1) Small Nations Multi-Localism 01/ Globalize and Localism Global Standards (Critical Mass) Cultural Diversity (differing solutions)

  17. Mass-Customization 2. Co-Opetition 3. It is Cool to be emotional 4. Moments of Truth 5. Servant Leader 6. Just In Time Synchronizing Sequences 7. Pushing through the Pull 01/ Main Challenges

  18. Universalism versus ParticularismIndividualism versus CommunitarianismNeutral versus Affective Specific versus Diffuse Achievement versus AscriptionSequential versus SynchronicInternal versus External Control 01 02 03 04 05 06 07

  19. What You Do Who You Are 05/ Achievement versus Ascription STATUS ?

  20. Family • Age • Gender • Education 05/ Achievement versus Ascription Aspects of ascribed status…

  21. 05/ Achievement versus Ascription ‘The most important thing in life is to act as really suits you, even if you don’t get things done’

  22. 05/ Achievement versus Ascription Percentage not agreeing with acting as really suits you %

  23. 05/ Achievement versus Ascription Lost democratic leadership (1,10) Performance Status Attributed status by seniority or role

  24. 05/ Achievement versus Ascription Performance Status Follow the Leader (10,1) Attributed status by seniority or role

  25. 05/ Achievement versus Ascription The Servant Leader (10,10) Performance Status Attributed status by seniority or role

  26. 05/ Achievement versus Ascription

  27. Dilemma Theory Resolving Strategic Issues DILEMMA (from the Greek meaning) TWO-PROPOSITIONS IN (APPARENT) CONFLICT

  28. Centralisation Decentralisation

  29. Centralising (Knowledge) Decentralising (Activity)

  30. Centralising Culture Space Decentralising

  31. Better Centralised Knowledge of ever more Decentralised Activities Centralising Knowledge Decentralising Activity

  32. Vicious and Virtuous Circles Universalism Particularism

  33. Key Takeaways • Instead of emphasizing conflicts between different values, look for opportunities to get more Value A through Value B, and more Value B through Value A • Define issues in terms of dilemmas, and avoid compromise • Current educational programs are built on mutually exclusive logics • Teachers, students and graduates are not well equipped to deal with the new realities that multi- and inter-culturalism imposes upon them • Unesco plays a crucial role next to the national educational institutions to start educating the students of today through their teachers to deal with cultural dilemmas more effectively • International business has experience that should be diffused • We want to help you!

  34. THANK YOU! FONS TROMPENAARS TO DOWNLOAD THIS PRESENTATION PLEASE GO TOwww.thtconsulting.com PASSWORD Unesco2009

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