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Delivering on Vision and Mission. Realising Your Vision and Mission Enda Larkin. Delivering the Mission and Realising the Vision. Strategy Review. Key Performance Measures. Employee Measures. Quality Measures. Financial Measures. Customer Measures. Strategy Implementation.
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Delivering on Vision and Mission Realising Your Vision and Mission Enda Larkin
Delivering the Mission and Realising the Vision Strategy Review Key Performance Measures Employee Measures Quality Measures Financial Measures Customer Measures Strategy Implementation Key Activities Making Service memorable Getting the Physical product right Gathering Customer Feedback Developing Service Goals Understanding Customer Expectations Developing Efficient Procedures Engaged Employees Personal Commitment Leadership Skills Strategy Development Business Plans Strategic Goals Strategy Vision & Mission Stakeholder Focus