'Aggressive communication' presentation slideshows

Telephone Skills

Telephone Skills. Presented by: Deborah Edwards. Components of Communication. Verbal Communication Face-To-Face Phone 1. Body Language, 55% 0% Gesture, facial Expression 2. Tone of Voice 38% 85% 3. Word Content 7% 15%. Basic Listening Skills. Tone of Voice Word Content

690 views • 35 slides

Assertiveness

The Power to Get What You Want and Express What You Have. Assertiveness. Four Types of Communication:. Assertive Passive or Non-Assertive Aggressive Passive-Aggressive. 1. Assertive Communication.

590 views • 33 slides

Training of Trainers

867 views • 22 slides

Self-Appraisal Communications Survey

Self-Appraisal Communications Survey. Google Classroom. How do YOU communicate? What is your style????. Good communication skills require a high level of self-awareness .

738 views • 13 slides

The Assertive Communication Approach The Right Way to Communicate

457 views • 12 slides