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Business Service Management The intelligent way to communicate service performance of complex infrastructure aligned wi

Business Service Management The intelligent way to communicate service performance of complex infrastructure aligned with business objectives. Erin Quill ITOM Evangelist equill@netiq.com. Agenda. Evolution of Management Insuring IT is Business Driven Operations Center Customer Examples

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Alternatives budgets - PowerPoint PPT Presentation

Business Service Management The intelligent way to communicate service performance of complex infrastructure aligned wi