'Call center agents' presentation slideshows

TechnoSleep Featuring: The SleePod

230 views • 15 slides

Not Your Ordinary Call Transcription

Knowing which words and phrases receive the most positive reactions helps to get greater details about what customers need. Call Sumo, an intelligent Call Tracking Software, offers an analytic technology tool which helps to uncover the most common words and phrases that customer use and you grow your business.

138 views • 11 slides

We are the Call Center Experts.

CallMe! HUMAN CAPITAL MANAGEMENT FOR THE CALL CENTER INDUSTRY. We are the Call Center Experts.

187 views • 10 slides

How To Make Call Centre Training Sydney More Effective

Working at a call centre is not as easy as some people assume. The call centre workers usually face a lot on a daily basis, for instance rejection and people hanging up. So if you have a call centre in Sydney, you have an obligation to make sure that your call centre agents are properly trained to deal with customers.

105 views • 8 slides

Tips On How To Make Call Centre Training Sydney Effective

When you start a business in Sydney, you need to make sure that your customer care representatives are well trained in what they are supposed to do. The call center agents are the core of your customers’ experience. It is very easy for them to make people love your business or hate it altogether. They serve the important role of communicating with customers and coming up with solutions for your business while using numerous technologies. You need to give them proper training so that they can be able to deliver the best service possible.

136 views • 8 slides

Connectwise Phone Integration

Enhance your company's productivity through simpler outbound calling, superior relationship monitoring, follow-up activity, lead generation, and analytics.

115 views • 6 slides

Creaghan Harry - What Makes A Good And Reliable BPO Representative?

For both small and big businesses, the owners always want to make it quite accomplished. According to Creaghan Harry whenever you are going to choose the right kind of BPO representative, you need to make sure that they come with some good characteristics.

73 views • 6 slides

Salesforce CTI Integration

302 views • 5 slides

CTI Integration With Dynamics CRM

Enhance your company's productivity through simpler outbound calling, superior relationship monitoring, follow-up activity, lead generation, and analytics.

135 views • 5 slides

Zoho CRM Phone Integration

Remaining in touch with customers is a crucial part of your company, but you may think it is challenging to monitor when you last contacted present customers, repeat business is represented by how many customers, or if new leads signed up or paid for service or a product. Customer relationship management (CRM) applications is the solution that gets all that advice and more into a single database. Zoho CRM offers all-inclusive reporting, advanced CRM features, and email marketing tools which all add up to some winning service which helps grow your company and increase earnings.

197 views • 5 slides

How Smartphones Have Changed Call Center Services

Smartphones with its cutting-edge technology have revolutionized the way call centers and customers were used to interacting with each other.

53 views • 2 slides

Reasons to use a power dialer crm with integrated website visitor tracking

Website owners want their website to perform at its best, to draw traffic and to generate sales. https://gabrielfulton.kinja.com/reasons-to-use-a-power-dialer-crm-with-integrated-websi-1829858859?rev=1539930736501

25 views • 2 slides