'Contact center' presentation slideshows

IEEM 7103 Topics in Operations Research

766 views • 44 slides

IEEM 7103 Topics in Operations Research

546 views • 44 slides

Avaya Contact Center Control Manager

1.51k views • 36 slides

Lync + Dynamics CRM Event

This review of Microsoft Lync 2013 and Dynamics CRM was presented during the 2013 Lync + Dynamics CRM Event hosted by Concurrency and Microsoft. The topics addressed in this presentation include: The Problems With Business Communications Today The Business Value In Deploying Lync New Features in Lync 2013 Integrations Between Lync & Dynamics CRM / Third- Party Extensions to Lync To attend any future events hosted by Concurrency and Microsoft, visit http://www.concurrency.com/news-events/ where you can register for these FREE events. For more information: http://www.concurrency.com

588 views • 36 slides

A mobile website that lets you transact with any business v ia text messaging

769 views • 33 slides

A mobile website that lets you transact with any business v ia text messaging

417 views • 33 slides

BE6000 9.1 Update & Express Collaboration Specialization Overview

558 views • 31 slides

Evaluating IP Contact Center Solutions

Evaluating IP Contact Center Solutions. Serge Hyppolite Director, Product Management Aspect Software Serge.Hyppolite@aspect.com www.aspect.com. Mid. Mid. 1980s. 1990s. 2005+. 1980s. 1990s. 2005+. Voice Only. Voice and Data. A History of Innovation. Converged voice/ data network.

706 views • 24 slides

Re-Inventing Learning at Motel 6 Debbie Ascenzo, Sr. Manager, eLearning

Learning: Re-Imagined. Re-Inventing Learning at Motel 6 Debbie Ascenzo, Sr. Manager, eLearning. Accor. Accor Hospitality 4,000 hotels worldwide Economy to full scale Accor Services In 40 countries around the world Benefits Rewards & Loyalty Expense Management. Accor Hospitality.

755 views • 22 slides

The Future of the Contact Center

The Future of the Contact Center. Rich Tehrani President TMC www.tmcnet.com. Here Is The Future. VoIP SIP Speech. Your Future is VoIP. What is it? Regular Voice Voice over IP. Voice. Voice. Voice. Voice. Voice. VoIP Benefits:. Cost

398 views • 19 slides

Clarity Connect

603 views • 19 slides

Work At Home: Will this hot trend work for our operations?

291 views • 16 slides

24 Hour Answering Services

Who needs answering services and do they make sense to outsource during the present day for your wallet?

261 views • 13 slides

TeleServices Marketplace Expectations

291 views • 11 slides

Sutherland BPO Services in Banking Sector

Sutherland is a leading BPO giant that offers innovative strategies and domain expertise to help its clients in the banking sector to increase their productivity and market share.

1.1k views • 10 slides

Economic Imperatives Device & Application Flexibility Agile & Innovative

Consumerization of IT Customer & Consumer Choice Mobile Computing Paradigm. EVOLVING THE ENTERPRISE. Cloud Computing Speed of Evolution Connectivity. Economic Imperatives Device & Application Flexibility Agile & Innovative. Just Imagine, Embrace Change & Creativity.

231 views • 10 slides

NS1000 V3.0 - Call Centre Solution Lineup -

NS1000 V3.0 - Call Centre Solution Lineup -. Rev1.0 08 Aug., 2013. 1. 1 Overview. Solution. Panasonic Call Center / Contact center solution Lineup. Panasonic provides Call center / Contact center solution as Panasonic solution lineup.

227 views • 7 slides

389 views • 4 slides

customer service call center

Call center agents are often the first and only personal contact your customers have with your business. The people representing your company must be welcoming, easily understood, and deeply acquainted with every aspect of your products and processes.

120 views • 1 slides

Go BIG In the MID Market

52 views • 0 slides